Commercial Truck & Trailer Operations Associate in Minneapolis, Minnesota
Berger Transfer and Storage is looking for a Full Time Operations Associate to join our team in Roseville, MN. This individual will provide support and leadership to the branch operations and customer service. Ensure and maintain the highest level of Customer Service, fleet readiness, quality, and capacity. Principle duties and Responsibilities: Ensure the readiness of all Berger equipment and owner operator equipment by having calls with Operations Managers. Manage and Monitor the inspection process during inspection cycles to meet completion deadlines. Assist offices in the overall management of all shipments in all regions, by combining long haul and short haul shipment Ensure each Branch is dispatching within guideline of the Berger hauling policy. Support each Branch in improving service and quality by defining responsibility at the correct level and spreading the Crises resolution throughout the system Ensure all Branches have the capability to properly service all national account business, by improving the decision-making efficiencies Manage all out of market bookings, to ensure quality on time service, (Branch 18/19). Provide alternative service solutions to each branch to meet customer service dates. Year round tasks Assist with log compliance from an operations stand point Infinti-I driver testing to ensure compliance Assist with completion of inspection , monitor and follow up on process with each branch Requirements: Skills, Knowledge, Abilities Strong knowledge of Microsoft Word and Excel Strong communication and negotiation skills Strong organizational and time management skills Ability to display strong leadership skills The ability to have knowledge of geographical areas Physical: This position requires long hours, various time of the year and some weekends, standing, sitting, walking. Education: High school diploma or equivalent. Experience: Minimum of 1 year related industry related experience Work Environment: The environment will be both climate-controlled, warehouse, and outdoors in all-weather environments and conditions. Berger Transfer & Storage, Inc is an Affirmative Action/Equal Opportunity employer that welcomes diversity in the workplace. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.