LUTHERAN SOCIAL SERVICES OF WI Vice President of Program Operations in MILWAUKEE, Wisconsin

JOB REQUIREMENTS: The Vice President is responsible for the stewardship of the platform's human, material and fiscal assets. He or she is accountable for providing senior oversight and direction for the platform's financial operations and ensuring the timely and accurate analysis of budgets, financial reports, legislative / policy / funding changes, and financial trends to assist the Executive Team in exercising their fiduciary responsibility. The Vice President of Program Operations will work with the Executive Team to create and execute a plan to deliver the LSS mission through a myriad of Children & Family Services throughout Wisconsin and Upper Michigan while maintaining sound and efficient and profitable operating practices. The Vice President will also work closely with the Executive Team and Business Development to develop new programs and strategies to promote sustainable and profitable growth for the organization. Essential Duties and responsibilities: 1.Leadership-provides oversight and mentorship to all colleagues to ensure that the mission and core values of the organization are put into practice in all aspects of day-to-day operations. Set, apply and evaluate standards for behavior and performance throughout the platform. Ability to take ownership and drive activities to completion. 2.Development and Execution of Strategic Plan-in partnership with the Executive Team, develop the strategic and operating plans for the platform. Report regularly to the Executive Team on progress, course corrections and countermeasures. 3.Business Acumen and Financial Soundness-Understands the drivers of the organization. Makes intelligent timely business decisions through analysis and calculated risk taking. Understands the P&L and balance sheet, and ensures the financial health of a multi-million dollar business platform by employing sound fiscal controls and management and by effectively integrating and managing the agency's resources. Partners with the Chief Financial Officer to provide clear, concise and timely reporting and recommendations to the Executive Team. Responsible for creating and executing remedies for financial challenges. 4.Business Development-Partners with the Business Development function to recognize and evaluate growth opportunities. Create sound, well-analyzed proposals for expanding the types and reach of LSS programs; create opportunities to establish sustainable services rather than one-time initiatives. 5.Service Delivery and Operations-Responsible for the oversight and delivery of all services within the Children & Family Services Platform: Sets expectations, evaluates, mentors and holds accountable all direct reports, reviews structure and staffing to ensure efficient delivery of exceptional service. 6.Business Services-Partners with all Business Services functions within LSS to ensure that Business Services is aligned with platform needs to utilize agency data, drive efficiency, value, consistency and cost savings in support of the platform and ultimately the clients served by LSS. 7.Change Management - Recognizes the need for change. Able to quickly and effectively marshal the resources needed to execute change while helping all stakeholders (internal and external) understand and navigate the change. 8.Stakeholder Relations-Responsible for creating and sustaining sound, open relationships with major stakeholders including federal, state, city and county governments; congregations; communities. Opens lines of communication, sets clear expectations and works to answer questions and resolve disputes. 9.Talent Management - Develops and executes an effective talent management strategy to support planned growth, new program implementation, and program divestiture. Manages, leads and develops a team that is knowledgeable about current strategies, opportunities and expected outcomes. We are an Equal Opportunity Employer. EOE/M/W/VET/DISABILITY ***** OTHER EXPERIENCE AND QUALIFICATIONS: Qualified individuals will have a minimum of 10 years of progressively responsible leadership positions in either non-profit, for-profit or government organizations. Successful candidates will have had significant experience in financial management and partner (stakeholder) relations. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/0763C6A3D7D74404