SAP Finance Operations, Commercial Business Partner Job in Milan, Italy

Requisition ID: 153660

Work Area: Finance

Expected Travel: 0 - 30%

Career Status: Professional

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

The Commercial Business Partner is a trusted and recognized business partner within the F&A community who is providing leadership, service, and insight in all commercial related activities.

Overall the aim of the Commercial department is revenue enabling by helping sales teams to create bigger, faster, safer deals while supporting the continuous implementation of the Global Finance strategy

The role of Commercial Business Partner has a very strong commercial focus and is part of the MU F&A team reporting to the MU Head of Commercial. He/she works closely with the sales teams and often takes one key role in deal approval coordination, advising proactively on deal structure, providing pricing information, identifying risk and revenue recognition issues and finding practical commercial solutions to meet the needs of the business while keeping the compliance matters at the highest level of standards.

An essential part of the job is actively supporting the commercial process, together with the other Subject Matter Experts involved, such as Legal, Revenue Recognition, EMEA Commercial and Pricing, Shared Service Center, GRC and SOX, if relevant.

The Commercial Business Partner, (Specialist) is supporting colleagues understanding SAP offering, deal structuring, contracting and further development of the deliveries e.g. new business models. He/she manages a variety of commercial contracts/requests in accordance with company policies and procedures, applicable laws, and customer requirements.


  • Ensure that Deal is approved in proper manner and timelines per internal deal approval processes and procedures.

  • Ensure Compliance with corporate guidelines and management policies and basic legal requirements.

  • Analysis of historical situation with customers and business practice, capability to preview/ predict the potential pitfalls and issues for every particular business case, timely communication and follow up with the sales organization about any new facts or potential topics that may potentially affect the deal and/or contract with the customer;

  • Advise the Sales/Service Account Managers regarding the standard on Contracting, Pricing and Revenue Recognition topics and providing information when requested plus reviewing and commenting on deal structures provided by the Sales/Service Account Managers;

  • Prepare Order Forms based on SAP’s standard template; also reviewing, commenting on, redrafting Customer’s Agreements;

  • Drive decision making process considering all various factors such as: customer requirements; field organization business targets and needs; internal rules and restrictions; financial risks and compliance matters; escalation management where appropriate;

  • Target to the delivery of final decision, focus on execution with avoidance of over-complicated processes, provision of simple and efficient solutions;

  • Ease the way of contract creation for the Sales/Service Account Managers by leading through and explaining the process steps.


  • Basic Knowledge in the following: Revenue Recognition, Pricing, Contracting, Quote Support, Legal, as well as Cloud

  • Basic understanding of most Deal Support and risk management during the opportunity

  • Ability to be considered as a key player for success in the different disciplines and departments and to other organizational units

  • Strong team player across all functions and disciplines within SAP, not only in the MU

  • Fast learner: Potential to learn service, customer, and solution orientation and willingness to support a learning organization as a teacher and learner on an ongoing basis

  • Basic knowledge about the various business scenarios and the respective process flows and contact points

  • Negotiating skills

  • Experience in deal support topics such as pricing and deal structuring, revenue recognition, legal, risk management, customer facing activities and cloud is a preference

  • Working experience with Shared Service Centre is a preference

  • Italian native and advanced written and spoken English


  • Highest school degree or successfully completed University Degree (preferably Legal or Business Administration) or similar proficient experience

  • And/or at least 3-4 years of experience in the finance or commercial areas with a proven performance track record

  • Professional on-the-job training


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations: