Georgia Employer OPERATIONS SUPERVISOR - 23075-EN_US in Midland, Georgia

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Boeing, Home Depot, Ikea, L'Oral and many others. We're growing worldwide. And we're constantly looking for talented individuals at all levels who can deliver the caliber of service our customers require. If you're ready to give us your best, let's talk. We'd like to invest in you. (NYSE: XPO)Job Summary:Responsible for the direct supervision of assigned department or functional group. Supervises and coordinates activities of workers by determining work procedures, prepares work schedules, and expedites workflow by properly utilizing employees and their hours. Assigns duties and examines work for conformance to policies and procedure. Maintains harmony among workers and resolves personnel issues. Responsible for supervising team or typically non-exempt associates; includes providing training, monitoring work quality, coaching employees on performance and contributing to employee pay decision/changes; responsible for the quality of results produced by the team. Supervises and coordinates activities of workers by determining work procedures, preparing work schedules, and expediting workflow by properly utilizing employees and their hours.Essential Functions:Work with operations manager to define requirements for operations and ensure that the implementation of new strategies and initiatives to effectively meet or exceed these requirements as well as customer expectationsAssigns duties and monitors work completion for accuracyManages performance continually; develops associates by providing training and coaching.Maintains a safe work environment and fosters a positive team dynamic, resolving employee relations issues and administering corrective action as requiredLead start-up activities with cross functional teamsResponsible for exceeding customer metrics (cost, quality, and responsiveness)Responsible to make recommendations regarding hiring, terminating, performance evaluations, and promotions.Daily interaction with internal and external customer is requiredPersonnel scheduling to support all shifts and accounts, plan and organize staff workloadMaintain documentation of processes that are followed by the departmentPrepare documentation pertaining to account requirements and update as needed to meet changes in customer requirements, and/or changes in processes defined by XPO LogisticsTrain associates so an up to date understanding of processes, policies and procedures are maintained.Scope and Accountability:Responsible for supervising a team of typically non-exempt employees; includes providing training, monitoring work quality, coaching employees on performance and contributing to employee pay decisions/ changes; responsible for the quality of results produced by the team. Evaluates options under circumstances that are not covered by procedures.Qualification Requirements:Knowledge:. BA Degree, Degree in Logistics or related field preferred. (experience may substitute for education).Skills:Understanding of Transportation Operations and Supply Chain ManagementStrong organizational and time management skills; specifically documentation of all issues, communication with customersStrong systems aptitude and must be proficient in MS Office application, with emphasis on Outlook, Word and Excel.Production and labor planning/optimizationExperience with Warehouse Management Systems (WMS)- Material handling equipment and storage medium.Distribution & Inventory managementSecurity and Safety:OSHA, EH&S and MSDS regulations/compliance knowledgeSafety programs knowledgePlanning--Strategic and/or TacticalGenerate and Communicate metrics reporting.Operational executionQuality management system knowledgeLEAN WarehousingISO Knowledge *System process / orientationExperience in ERP systems.Personnel ManagementKnowledge of behavioral interviewing & selection processDelegation and review of workGoal settingCommunicationWritten and verbal skills with