Allegis Global Solutions Recruitment Operations Manager in Mayo Parks, United States

Recruitment Operations Manager

  • Allegis Global Solutions

  • Posted:09/25/2017

Job Snapshot

Location: Mayo Parks, County Mayo, IE

Employee Type: Full-Time

Posting ID: REQ-84859

Job Summary

Recruitment Operations Manager

Job Summary

As a Recruitment Operations Manager you will lead the overall service delivery of a designated business area within the client business. You will be manage a team of Recruitment Relationship Managers and Recruiters based across multiple locations and supported by an offsite delivery team to source candidates for active vacancies. Working closely with the Account Director you will measure KPIs and build strong stakeholder relationships. Being aware of latest trends and sharing knowledge with the wider Allegis Global Solutions RPO community is critical in ensuring we add value to our clients at all times. You will assist in driving best practice across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.

Your duties may include, but are not limited to:

  • Communicating the process and benefits of the solution to key stakeholders, including changes in process, new initiatives/ projects and additional service offerings,

  • Analysing and communicating recruitment trends, results and insights (business unit, client and external market) to drive future recruitment activity, improve compliance and reduce risk,

  • Monitoring the delivery of recruitment services in accordance with the' AGS Way', ensuring seamless delivery between the onsite and offshore resources,

  • Ensuring the team is fully briefed on the contractual recruitment delivery process to include in-scope activities, SLAs, mandatory recruitment activity stages and team responsibilities,

  • Developing an effective Talent Pool framework for all Business units to include: job segmentation, defined sourcing strategies, and an articulated engagement plan per role type,

  • Managing relationships with 3rd party service providers as assigned,

  • Representing the client brand in the market to attract and retain talent, developing a reputation of recruitment best practice/employer of choice,

  • Monitoring service delivery against contractual terms and manage out of scope service requests and provide support for proposal management where appropriate,

  • Recruiting, inducting and training new team members where and when required,

  • Ensuring effective performance optimisation of all team members, ensuring all KPIs are set and appropriate development plans are devised and mentoring is provided as required.


  • Thorough understanding of end to end recruitment process methodology within the staffing industry or Corporate HR, preferably at a global organisation,

  • A high level of experience working in a leadership role for a recruitment solution, ideally within the RPO environment,

  • Successful experience managing multiple searches, and stakeholders, at different stages of the recruitment lifecycle at the same time,

  • Strong written and verbal/presentation skills,

  • Able to interpret data from a variety of internal and external source and predict trends,

  • Degree educated or equivalent is desirable,

  • Experience working with global/off-shore sourcing models would be preferred.

About Allegis Global Solutions

We are founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how businesses manage their contingent workforce to strengthening employer brands to recruit top talent, our integrated solutions drive business results.

As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organisations for growth and we deliver the insight needed to succeed in today's global marketplace.

As a workplace, we focus on relationships - with each other, our clients and our candidates. In fact serving others is one of our core values. We support open communication and recognise that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.

See what it's like to work at AGS by searching #LifeAtAGS on any social network.

Allegis Group fully supports the principle of equal opportunities in employment and opposes all forms of unlawful or unfair discrimination on the grounds of disability. No applicant or employee shall receive less favourable treatment because of disability.

It is in the interest of Allegis Group and those who work for it to ensure that all available human resource talents and skills are considered when employment opportunities arise.

Allegis Group is committed to maintaining and managing a diverse work force.

Contact Information

Name: Laura Murray


Phone: +44 (0)207 015 3902