Stryker Associate Manager, Operations in Mahwah, New Jersey
Requisition ID 23727BR
Job Title Associate Manager, Operations
Group Global Quality and Ops
Division SGS Manufacturing
Business Unit NA Implants
Business Function Manufacturing and Production
Country United States
Employment Category Full Time
Percent Travel Required Up to 10%
Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
Job Description / Information
Stryker is one of the world's leading medical technology companies and, together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. Stryker is active in over 100 countries around the world. Please contact us for more information at www.stryker.com .
Every day, our employees bring a passion to offer high quality medtech products and services that improve the lives of people around the world. That passion is the DNA of our company. We sum it up in the 11 words of our mission: “ Together with our customers, we are driven to make healthcare better .” Our mission is at the heart of everything we do.
Taking great pride in developing and engaging our employees, Stryker was named to Fortune’s “Top 100 Companies to Work For” for and a Gallup Great Workplace in 2017. We are currently seeking an Associate Manager, Operations in our Mahwah, NJ facility.
The Associate Manager, Operations is responsible for the direct supervision of non-exempt staff and will be responsible for the successful performance of the team with regard to business metrics, as they are affected by the non-exempt staff.
Specific responsibilities of the Associate Manager, Operations include, but are not limited to the following:
Direct non-exempt team members, across all shifts, toward achieving daily production goals, track daily performance, and provide timely feedback to the team
Actively lead operations processes to ensure all products meet/exceed established quality standards (e.g. cGMPs)
Drive compliance to FDA, ISO and Company requirements
Champion efforts to comply with all safety, quality and operational documentation (e.g. TPM) requirements and practices
Deliver communications to non-exempt team members across all shifts so as to ensure the team’s achievement of Quality, Cost, Delivery, Safety and Talent objectives
Manage the performance of non-exempt team members to include:
Writing and delivering performance appraisals
Administering disciplinary action when warranted
Providing positive recognition when warranted
Liaising with Human Resources to ensure consistency in administration and compliance with Company policies
Focus on the development of high potential employees
Manages/coach/mentor/develop non-exempt team members to encourage and support a high performance work culture
Ensure all employees are provided with proper training and development; monitor and drive timely training completion
Manage non-exempt timekeeping and monitor employee attendance (e.g.: start time, breaks, etc.) via KRONOS; manage employee vacation schedules and coordinate production schedules around quarterly meetings, planned vacation, etc. to ensure customer needs will be met
Monitor and ensure that proper staffing levels are maintained and produce contingency plans for coverage in times of high volume, heavy employee vacation periods, etc. When needed, this will include directing the work of any assigned temporary staff and other associated responsibilities
Ensure the effective delivery of periodic business performance reviews
Actively participate in and act as “point of contact” for all Environmental Health & Safety related matters
Lead 5S efforts as they relate to the team and work space
Participate in problem-solving and implementing process improvements, including Lean Manufacturing related initiatives
Ensure the efficient use of materials/supplies
Provide plant/cell representation, if assigned to off-shifts
Foster relationships with internal customers to gain perspective and effectiveness when dealing with Operations issues
Candidates should possess a minimum of a Bachelor’s degree.
Ideal candidates will also possess the following skills/experiences:
5+ years of manufacturing experience or equivalent leadership experience in lieu of manufacturing
2+ years of prior direct people management or equivalent supervisory experience is required, preferably within a factory-focused environment or 1+ years in a lead role
Demonstrated ability to drive team productivity while maintaining high levels of quality, employee engagement and morale
Demonstrated leadership and interpersonal skills, with the ability to teach and coach individuals from diverse backgrounds with varying communication and technical skills. Must be able to adapt to and coach others in an ever-changing environment
Demonstrated analytical skills with problem-solving and process improvement orientation
Knowledge of Lean tools (i.e.: Six Sigma, Visual, Value Stream Management) and supervisory experience in a Lean manufacturing environment is preferred
Demonstrated communication (verbal & written), presentation, partnership and influencing skills
Must be challenged by a team-based environment which places a high degree of emphasis on accountability for customer service levels, inventory management, cost reduction and quality/GMP compliance
Demonstrated proficiency in MS Office (including: MS Word, MS Excel, MS PowerPoint, MS Access) and MS Outlook
All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
Stryker is an EO employer – M/F/Veteran/Disability