QuintilesIMS Country Operations Manager, Spain in Madrid, Spain


• The QuintilesIMS RWI Central Team develops strategic business cases for investment in organic business growth or acquisitions

• Creates strategic thought leadership in the area of real world data, evidence and its applications

• Supports complex business development initiatives taking a leadership role around RWI

• Runs complex new engagement types with life-sciences and healthcare clients – involving innovative approaches to RWI, including high cost investments in data, assets and capabilities.

The QuintilesIMS RWI team has direct access to the world’s most comprehensive information, analytical, research and consulting resources. This allows us to apply our healthcare intelligence tools and RWI expertise to deliver deep insights into the realities of healthcare delivery, patient populations, pathway design, the effectiveness of healthcare interventions and products, and value for money. We are one of only a few organizations that integrate real-world evidence, health economics, outcomes research, consulting, and health intelligence tools at the national and international and global level across the healthcare value chain.


This pan-European initiative is gathering momentum and now requires a dedicated Operations Manager positioned within each market who will report to the Country Programme Manager in managing the day-to-day execution of tasks in support of the establishment of the initiative in that market. The Operations Manager will lead the execution of tasks critical to the country-specific implementation approach as developed by the Country Programme Manager with the guidance of the RWI Central team. It is envisioned that each country will have a small (5-10 in 2016) dedicated team to adapt the overarching European strategy to the specifics of the market: customization to healthcare setting; adaptation to specialty care environment, centre enrolment, deployment planning, IT/EMR engagement, project and contract management. The Country Support Manager will lead the execution of specific projects and work-streams within the programme per the Programme Manager’s plan against time, cost and quality benchmarks. As such it is a high profile role of strategic importance.

Principle Responsibilities

  • Management of the day-to-day tasks to implement the in-country programme across each of the phases (e.g. Development, Pilot and Deployment), this will include:

  • Management of the delivery of work to adapt the overall European strategy for the specifics of the country market, ensuring country specificities are understood and adaptations made, per the country-level project plan as directed by the initiative Country Programme Manager

  • Tracking progress on country-specific work-streams and providing updates to initiative leadership and client consortium members

  • Responsibility for conducting in-country programme governance and complying with central governance requirements

  • Provide line management and local leadership for junior members of the in-country initiative team

  • Provide leadership and direction for the in-country functional and project teams

Experience and skills

  • BS/BA required, advanced degree preferred, ideally in a discipline relevant to the Life Sciences industry.

  • Extensive commercial experience in the Life Sciences arena with focus on project management, data, analytics or consulting.

  • First-hand experience of the hospital sector and/or specialty care environment in-country

  • Must have strong ability to influence decision makers

  • Demonstrated experience managing complex projects or programs; relevant project management certifications such as PMP are a plus

  • Experience leading execution of complex programs that include technology implementation components is a strong plus.

  • Excellent oral presentation and writing skills

  • Must be capable of leading with a sense of urgency, and be able to work both independently and within a team environment

  • Must have had exposure to fast moving and highly pressurised environments with frequent exposure to senior stakeholders. Must be calm and focussed when dealing with complex or rapidly changing priorities.

  • Exposure to patient-level outcomes data, implementation of technology solutions with particular emphasis on hospitals, commercial organizations within healthcare, services experience with technology solutions/advisory; some familiarity with oncology would be an advantage

QuintilesIMS at http://imshealth.com colleagues span the globe and strive to meet a singular goal: to help healthcare perform better.

Together we share a commitment to:

  • Client focus & Constant Innovation . Clients count on QuintilesIMS as a strategic partner in supporting mission-critical decision making. We work tirelessly to innovate within our organization and on our clients’ behalf—applying disruptive technologies in new ways to drive healthcare performance.

  • Continual growth. As we execute our ambitious strategy for growth, the people of QuintilesIMS have opportunities to build rich, rewarding careers. Tackle new challenges. Enhance the depth and diversity of their skills. And enjoy the rewards of their efforts through our pay-for-performance culture. When our people are growing and thriving, so are we.