Ralph Lauren MANAGER, STORE OPERATIONS – RETAIL ANALYTICS in Lyndhurst, New Jersey
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren Purple Label, Ralph Lauren Collection, Double RL, Polo Ralph Lauren, Polo Ralph Lauren Children’s, Ralph Lauren Home, Lauren Ralph Lauren, RLX, American Living, Chaps and Club Monaco, constitute one of the world's most widely recognized families of consumer brands. For more information, go to http ://investor.ralphlauren.com .Key Responsibilities
Project management; manage tasks for multiple deliverables simultaneously, manage resources, set dates and goals, check progress regularly, maintain project related documents, anticipate obstacles and make the necessary adjustments to ensure on-time delivery in spite of unanticipated problems, work with various teams to find long term solutions, create and provide status reports
Identify and interpret data through software to support the field in executing operational excellence, and monitor and report on employee process compliance issues
Determine root causes of issues within specific processes, software, and technology; track and report progress to set parameters that influence change
Identify and process data in software to provide new business trends relevant to corporate partners in planning, buying and brand presentation departments
Support project implementation and other KPI initiatives through facilitation; preparing agenda, drive meetings, keep discussion points on track, distribute meeting minutes, and follow up on issues and resolution
Ability to identify and partner with third party vendors on enhancements needed to technology and software
Respond to operational process questions and training needs; gather technical issues and partner with appropriate departments to develop resolutions.
Partner with executive field leadership and stores to coach performance, improve results and improve execution of the replenishment process and improve effective scheduling through management of payroll.
Extract and manage large volumes of various KPI data, identifying trends and linking behaviors, and display the findings in creative and easy to understand charts and tables.
Critically evaluate information gathered from multiple sources and decompose large amounts of data into a detailed summary and action steps.
Create exception based reporting tools and streamline processes.
Produce monthly/weekly/daily reports to assist the management team enhance and define performance metrics
Develop simple tools and identify methods to improve the capture of key metrics; create ad hoc reports as needed.
Partner with Finance to plan, track and manage P&L; store controllable line items.
Use labor and payroll analysis tools to further enhance labor scheduling process though creation and implementation of training programs and user materials.
Gather/monitor time standard data to reduce no-sell/non-critical tasks; use traffic counter data to improve scheduling.
Respond to Payroll and Labor System questions and training needs; gather technical issues and partner with appropriate departments to develop resolutions.
Manage other projects as assigned to enable Store Operations overall functionality.Requirements
Understanding of retail programs and KPI’s
Strong analytical, conceptual and technical skills (Excel, Access, Word, Power Point, Outlook, Adobe)
Proven project management skills
Excellent time management skills and ability to handle multiple demands and competing priorities successfully
Strong communication skills (listening, written, verbal, facilitation) and the ability to interact with all levels of management
Must have a strong sense of urgency with demonstrated ability to work independently and make effective well thought out decisions.
Experience with process change and process implementation
Ability to meet deadlines in a fast-past, changing environment and successful completion of all project tasks
Retail operations or store experience a plus.Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company discount.