St. Joseph Health Associate Communications Operator in Lubbock, Texas
Associate Communications Operator
Covenant Health System
Requisition # R266814
Job Summary: Operate a PBX system console, responding appropriately to all outside/inside telephones calls. Responds promptly to all Codes, activating the Emergency Preparedness procedures. Page necessary information on the public address system. Minimal supervision required.
Essential Functions: Describe the 5 – 10 duties / responsibilities that must be performed by this position.
Promptly and accurately answers and transfers all calls to the location specified.
Operate a computer, giving out patient room information and other necessary information.
Respond promptly to alarms and initiates Emergency Preparedness Plan procedures.
Page necessary information using P.A. system.
Maintain accurate records.
Communicate with Security using a two-way radio.
Preferred Position Qualifications:
High school education preferred. Previous PBX experience preferred.
Covenant Health is celebrating nearly 100 years of serving Lubbock and our South Plains region. As the oldest and largest health system in Lubbock and the region, we currently employ over 5,200 people with a medical staff of over 600 physicians.
For nearly 100 years, Covenant has been driven by a mission of providing a Christian ministry of healing and caring for the whole person - mind, body and spirit. Our vision and differentiator is we are the only faith-based, integrated health network in the West Texas/eastern New Mexico region dedicated to a Christian ministry of healing.
As an expression of our mission, we believe we hold an important Covenant with our patients and try and treat every interaction as Sacred Encounters.
Our ministry includes six hospitals with over 1,100 licensed beds:
Covenant Medical Center - CMC
Covenant Plainview - PLV
Covenant Levelland - LVL
Trustpoint (joint venture: Rehab Hospital of Lubbock)
Covenant Medical Group (CMG)
Covenant Health Partners
Hospice of Lubbock
Covenant Health's total service area includes 25 counties that covers most of West Texas and eastern New Mexico. The service area covers approximately 750,000 people and approximately 35,000 square miles.