Ross Stores, Inc. Merchant Operations Specialist in Los Angeles, California

Specialist, Merchant Operations

About Ross Stores:

Ross Stores, Inc. is an S&P 500, Fortune 500 and Nasdaq 100 (ROST) Company headquartered in Dublin, California, with fiscal 2015 revenues of $11.9 billion. The Company operates Ross Dress for Less® (“Ross”), the largest off-price apparel and home fashion chain in the United States with over 1,270 locations in 34 states, the District of Columbia and Guam. The Company also operates over 170 dd’s DISCOUNTS® locations in 15 states that feature a more moderately-priced assortment of first-quality, in-season, name brand apparel, accessories, footwear and home fashions for the entire family at everyday savings.

The company’s merchandise mix and assortments are constantly evolving as merchants and planners focus on what customers want to buy and respond by delivering great discounts on a wider variety of name brand merchandise. With its solid management team, proven off-price concept, strong cash flow and return on equity, Ross is ideally positioned to successfully execute its growth strategies.

At Ross you will find:

A career that fits you


Amazing culture and people

Big company with a family feeling

Customer focus

Are you ready for the next big move in your career? We look forward to hearing from you!

The culture demands hands-on, close engagement at all levels, and the ability to think and act strategically. Within this culture, there are many opportunities to attain and even exceed personal goals quickly while partnering with professionals across multiple categories. This creates a win-win culture with a rigorous standard of performance for everyone.

Structured for growth and profitability, individuals are measured on performance rather than process. What this yields is an environment that is invigorating and offers a clear, compelling reward system for the team.

Additional information is available at:

About this job:

The Merchant Operations Specialist position serves as a support function for the merchant organization and the distribution centers in the resolution of issues that occur primarily during the receiving process at the Distribution Centers.


Work with the merchant organization to set, review & revise divisional tolerance guidelines

Work with the Distribution Center Trouble staff to assure adherence to guidelines

Key liaison responsibilities between the merchants & the DC

First level analysis of exception to guidelines

Communicate exceptions effectively / seek issue resolution

Operate as subject matter expert in support of the trouble process

Monitor the accuracy of reporting established to measure project progress and effectiveness

Desired Skills and Qualifications:

Analytical and conceptual ability

Good written and verbal communication skills

System savvy

Strong organizational skills

Familiar with Microsoft office