FreshDirect Training Specialist - Plant Operations in Long Island City, New York
Training Specialist - Plant Operations
Long Island City, New York
Recipe for Success Fresh Direct is looking for a Training Specialist who will be responsible for collaborating on the development, coordination and delivery of a variety of training and development programs for the Plant. The role also provides support and partners with L&D, HR, and Operations Management. This strategic role will provide a unique opportunity for a highly motivated individual to be involved in the Learning and Development strategy and support company-wide business goals and initiatives. The ideal candidate must be fully bilingual (speaking, reading and writing) in Spanish and English.
Partner with L&D to create job aids and training to support skill matrix and competency model adoption
Works with managers to identify skill gaps and creates targeted training and customized development activities to fill the gaps
Develop, organize, conduct and evaluate training programs
Lead program with Plant Operations Management to conduct regular on-the-job methods training to ensure quality standards are consistently met
Establish programs that creates cross training opportunities for Plant Operations employees
Update job aids/training handbooks to reinforce proper process methods
Support retraining of employees for all process changes
Create an environment in which training is impact-ful and fun
Develop process to recognize employees for training completion and key milestones
Volunteer with employee relations activities
Provide training assistance for all shifts
Maintain all training modules
Prepare presentations to provide updates and share information with senior management
Key ingredients –
Bachelor’s degree in Human Resources, Education, or related field
Two (2) years of experience within HR, L&D, or project management
Bilingual (English and Spanish) – speaking, reading and writing is a must
High level computer literacy skills in Microsoft Office – with proficiency in Excel
Must be reliable and willing to work flexible hours - including night shifts
Must be analytical, resourceful and collaborative
Employee centric, customer service oriented and approachable
Ability to handle a diverse array of stakeholders and collaborate with other HR professionals on all aspects of assessment and implementation
Needs to be organized with strong attention to detail; ability to execute projects in high pressure environment and manage multiple competing priorities
Ability to drive towards the big picture as well as follow through on details of execution and delivery
Excellent initiative, discretion and judgment and able to maintain confidentiality
Ability to operate in an ambiguous environment
Recent experience with transitioning/relocating facilities; planning, implementing, and monitoring change
Demonstrating effective coaching skills
Exceptional project management skills
Food or manufacturing experience a plus
WARNING: Our food is processed in a facility that does not contain people who are toxic, rude, disrespectful, arrogant, egotistical, self-promoting, inconsiderate, or mean-spirited.
Who is FreshDirect?
FreshDirect is a food tech company and the Northeast's leading online fresh food grocer, delivering directly to customers throughout seven states, including the New York City and Philadelphia metropolitan areas, and the greater D.C. metropolitan area. FreshDirect is committed to sourcing the freshest and best-tasting meat, fish, produce, and specialty items through direct relationships with suppliers, growers, and farmers. In 2016, FreshDirect expanded its portfolio in NYC with the launch of FoodKick, an on-demand business that caters to the needs of urban dwellers with a curated selection of fresh food, alcohol, and essentials—all delivered within an hour. Launched in 2002, FreshDirect is a privately held company headquartered in Long Island City, NY. For more information, visit www.freshdirect.com or www.foodkick.com.
Why choose FreshDirect?
We are an innovative Food Technology company offering an environment where you can grow a career and feed your future and have fun while doing it! Great people deserve great benefits and we go above and beyond!
Wait, there’s more! Check out our #workperks:
Working here is pretty much as cool as you’d imagine - lots of food, lots of energy, and a whole lot of happy hours.
Flexible and generous PTO plan
20% discount on FreshDirect and FoodKick plus an employee at-cost food program (FD Market)
Thirsty Thursdays, book club, monthly birthday breakfasts, and other happy hours
Wellness programs like weekly meditation, yoga, and Zumba, and monthly manicures and massages
Monthly Lunch & Learns covering things like “The Very Best Cheese and Wine”
We have a 24-hour shuttle service that runs back and forth to the subway
We offer up to $5000 per hire as a referral bonus
Summer barbecues and and annual company picnic for friends and family
Click to explore careers and life @ FreshDirect - https://tinyurl.com/Life-FreshDirect
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Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Descriptions may be subject to change as the needs of the organization change.
As an EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER, FreshDirect does not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, sex, gender, sexual orientation, age religion, creed, marital status, veteran status, domestic violence victim status, familial status, or on any other basis prohibited by law. Furthermore, FreshDirect will not discriminate against any applicant or employee because he or she is disabled, a disabled veteran, or a veteran of the Vietnam era, provided he or she is qualified and meets the requirements established by FreshDirect for the job.