eBay Ticket Operations Supervisor in London, United Kingdom

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  • ORGANIZATION: StubHub, www.stubhub.com at http://www.stubhub.com/ (an eBay company NASDAQ: EBAY)StubHub’s purpose is to connect people through inspiring event experiences. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards™. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. StubHub is an eBay company (NASDAQ: EBAY). For more information on StubHub, visit StubHub.com at http://www.stubhub.com/ or follow @StubHub on Twitter at https://twitter.com/stubhub , Facebook at https://www.facebook.com/Stubhub and Instagram or YouTube.com/StubHub. OUR VALUES StubHub One – We act as one team in pursuit of connecting people through inspiring event experiences.At StubHub, we are:Driven – We strive for excellence – constantly improving our gameCourageous – We are bold & not afraid to challenge the status quoInventive – We see what others don’t & pioneer new pathsRichly Diverse – We recognize & respect everyone as a unique individualBrand – We experience the world through StubHubThe responsabilities will be:

  • Manage and develop the London based Team of Ticket Operation Coordinators

  • Enable sustained sales and buy channels to support the delivery of tickets as close to event time as possible

  • Work with a number of key stake holders in the business to prioritise different workloads on a day to day basis.

  • Assist in running and staffing major events in the UK.

  • Support the company’s various business partners as needed with ticket operations

  • Build and test new processes to continuously improve our capabilities as a Team.

  • Work with customer experience to ensure a seamless process for all transactions where Ticket Operations are involved.

  • Assist as necessary, in the planning and execution of remote events

  • Maintain the highest standard of professionalism and properly represent the brand

  • Work to achieve the primary goals of overall operational excellence, individual job satisfaction and career advancement

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eBay Inc. is an equal opportunity employer, dedicated to workforce diversity. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability or long term unemployment circumstances. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible.