Numotion Operations Manager in Lombard, Illinois

Operations Manager

Tracking Code

3624-128

Job Description

Numotion aims to be the most responsive and innovative company to do business with. With more than 2,000 employees and over 140 locations nationwide Numotion is the premier mobility and rehab equipment supplier, and remains committed to a strong local focus. We are seeking an organized, motivated individual to join our team.

Position Summary

Operations Manager coordinates and manages the efforts of the branch personnel to ensure the provision of quality customer service while maintaining safe and efficient operations. The Operations Manager assumes responsibility for effective and timely order processing at the branch level.

Responsibilities

  • Manages daily activities of direct and indirect reports.

  • Recruits, hires, trains, disciplines and terminates staff as needed.

  • Assesses competency, capacity and performance of direct reports.

  • Assures direct reports effectively supports the needs of ATPs.

  • Assures CCC and SC staff effectively manages OIP through OIP meetings and delivery planning for rehab and service orders.

  • Assures Seating and Service Techs are effectively scheduled.

  • Assures that CCCs and SCs maintain effective relationships with referrals and customers. Promotes Numotionlistens.com internally and externally.

  • Assures that CCC and SC staff can effectively work with other departments to move orders.

  • Works with AM to balance load of OIP to maintain order processing efficiency.

  • Approves time and manages overtime for all direct reports.

  • Assures the proper maintenance of facilities and vehicles.

  • Assures on-site physical inventory is effectively managed and controlled.

  • Assures direct reports, facility and vehicles are within compliance with associated governing bodies.

  • Works with AM to meet and exceed financial goals. Fiscally responsible for direct branch related operating expenses such as office supplies, warehouse supplies, overtime, vehicle related expenses, etc.

Required Skills

Qualifications

  • Strong interpersonal skills and problem resolution abilities.

  • Strong ability to assess job competency and manage capacity of staff.

  • Strong ability to delegate and drive results thru accountability

  • Strong ability to problem solve

  • Basic understanding of financial reporting – specifically Profit and Loss Statements

  • Strong understanding of inventory management.

Numotion is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or disability status.

Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Location

Lombard, Illinois, United States

Position Type

Full-Time/Regular