Rocky Mountain Cancer Centers Medical Records/Telephone Operator in Littleton, Colorado
Rocky Mountain Cancer Centers, Colorado's largest and most comprehensiveprovider of cancer care has an exciting opportunity for a Medical RecordsTech/Telephone Operator in Littleton. This is a unique position that spits time 50/50 between MedicalRecords and Telephone Operator responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: Telephone Operator: -Courteously and efficiently answers all incoming calls and connectscallers with the correct extension. -Takes and relays messages in an accurate and timely manner. -Responds to emergency and urgent calls from patients in a timelymanner. Directs callers immediately to clinical staff as necessary. -Performs operator functions including triaging calls; connectingand transferring calls; setting up conference calls; instructing users ontelephone procedures; and reporting telephone and equipment malfunctions tothe appropriate party. -Provides a pleasant and helpful phone contact forcallers.-Responsible for opening and closing the switchboard. - Performs clerical duties as assigned to maintain workflow in thedepartment. Medical Records -Scan and attach document(s) into specific patient file (nameand unique identifier) in the proper location of the EMR (electronicmedical re -Ensure that the documents are labeled correctly with proper dates ofservice -Verify that all lab reports, pathology reports, medicalrecords, etc, are signed by physician before being scanned into electronicmedical record system -Process requests for medical records -Demonstrate an understanding of patient confidentiality to protectpatient and clinic MINIMUM QUALIFICATIONS: High School diploma or equivalent required. Minimum 3 years previousoffice experience, preferably in a medical setting; experience withelectronic medical records preferred. PHYSICAL DEMANDS: The physical demands described here are representative of those thatmust be met by an employee to successfully perform the essential functions ofthis job. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions. Requires full range of bodymotion including handling and lifting patients, manual and fingerdexterity, and eye-hand coordination. Requires standing and walking forextensive periods of time. Occasionally lifts and carries items weighing up to40 lbs. Requires corrected vision and hearing to normal range. Category: AdministrativeThe US Oncology Network is an Equal Opportunity Employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, or national origin.