The Walt Disney Company Sales Operations Coordinator, Disney Vacation Club in Lake Buena Vista, Florida

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

“We make magic.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

The Disney Vacation Club (DVC) Operations Coordinator will partner with area leadership to complete administrative tasks relating to the sales center operations and guest tour flow. They will work in tandem with and support the Operations Leadership team in leading the Cast and ensuring the efficiency of the daily operation.

Responsibilities : Responsibilities include; opening and closing MOD shifts at the Saratoga Springs DVC Preview Center as well as satellite offices at Boardwalk, Animal Kingdom Kidani, Polynesian Villas and Bungalows, Copper Creek Villas and Cabins and Disney Springs. Also responsible for maintaining daily OPS sheet for payroll and attendance reconciliation, distribution and tracking of daily tour incentives while also working various areas within the Operation. Candidate should also have proven experience in making decisions as well as giving feedback for development and communication purposes. Our perfect candidate is very well seasoned and has the competencies to deliver great results for our company.

Basic Qualifications :

  • Possess a valid State driver’s license

  • Demonstrated strong ability to manage conflict/resolution

  • Demonstrated strong partnering skills

  • Demonstrated problem solving and decision making skills

  • Demonstrated strong Guest Service Skills

  • Demonstrated strong organizational skills with attention to detail

  • Demonstrated computer proficiency within a Windows environment

  • Ability to be flexible with work schedule, including weekends and holidays

  • Ability to lift 20 pounds and be on your feet for extended periods of time

Preferred Qualifications :

  • Proven familiarity with Disney Vacation Club product

  • Ability to reduce relationship tension prior to sales process through being proficient at storytelling and high level of Cast to Guest engagement.

Required Education :

  • High school degree or equivalent

Additional Information :

©Disney is an equal opportunity employer. Drawing Creativity from Diversity.

Job ID: 481896BR

Location: Lake Buena Vista,Florida

Job Posting Company: Disney Parks & Resorts