Gap Inc. Operations Associate - Gap - Kingston in Kingston, United Kingdom

Operations Associate - Gap - Kingston

45 Clarence Street

Kingston, United Kingdom KT11RF

JOB#: 203551 DATE POSTED:Jul. 07, 2017

JOB STATUS: Part-time

GENERAL SUMMARY: As an Operations Associate in store you will be at the front line in delivering a quick and efficient stock to floor process along with an excellent in store experience for your customers. You will have a strong sense of presence on the shop floor and the ability to communicate confidently with customers. You will have an awareness of fashion/trends, be able to outfit build and respond to customer needs ensuring that have a seamless shopping experience

JOB RESPONSIBILITIES:

Drives Business Results

  • Consistently delivers against shipment and replenishment productivity targets set by the management team.

  • Uses initiative to drive store results.

  • Puts the customer first and focuses on converting all customers who come into our stores

Ambassador for the Store and Brand

  • Delivers great customer service and strives to exceed customer’s expectations through Do What You Love behaviours.

  • Knowledgeable about current product ranges and can talk confidently to features, benefits, garment care and current trends.

  • Maintains great brand and visual standards and takes pride in how the store looks.

Inspires Team

  • Works as a team player and enjoys helping team mates.

  • Takes full responsibility for personal development and uses initiative to drive personal goals.

  • Seeks regular feedback from managers, peers and colleagues and uses this feedback to improve skills and behaviours.

Ensures Compliance

  • Delivers great store standards through quick and effective shipment processing, replenishment and markdowns.

  • Hold self-accountable to all Gap Inc. Standards of performance.

Qualifications:

  • Excellent verbal communication skills

  • Excellent customer service skills

  • Must have high sense of urgency with demonstrated ability to work independently and to make effective decisions in a timely manner

  • Allocates time effectively, handles multiple demands and competing priorities

ADDITIONAL REQUIREMENTS:

  • Ability to work a flexible schedule to meet the needs of the business may require weekends and evening shifts. Overnights may be required.