GoWireless Operations Manager in King of Prussia, Pennsylvania


POSITION OVERVIEW The District Operations Manager is responsible for the operational functions of the assigned stores in the specified district. The District Operations Manager will spend approximately 80% of their time in the stores. The District Operations Manager will have approximately 12-15 stores as their responsibility. This position reports to the Director of Sales (DS). Other duties are required as assigned.

Core Duties and Responsibilities

  • Responsible for Operational Support of all stores in the specified districts.

  • Responsible for compilation, review and summarization of Operational reports and progress.

  • Responsible for monitoring and coordinating efforts to optimize compliance with Inventory policies pertaining to Aging, FIFO, reconciliation and stock balancing.

  • Expectation of 80% of work week spent on scheduled store visits and activities.

  • Focus on increasing operational efficiencies and greater policy adherence.

  • Execute store inspections a minimum of twice per month per store.

  • Responsible for coordinating training of Operational tasks and initiatives with SM’s/DM’s.

  • Responsible for establishing and maintaining effective working relationships with all DM’s/SM’s and continually updating them on operational processes and/or procedures as related to sales, service and support. Ensure that SM’s are educating all Sales Associates accordingly.

  • Responsible for meeting or exceeding performance objectives as established by upper management to include meeting deadlines.

  • Responsible for conducting post-sales analysis to determine financial impact of sales activity (i.e. product discounting).

  • Responsible for conducting regular reviews of store planograms.

  • Responsible for inspecting and facilitating needed repairs and updates to store fixtures, security devices and merchandising.

  • Responsible for assistance in store closures, new store opens and remodels.

  • Assistance in inventory reconciliation, control, and delivery in conjunction with SM’s, must comply with inventory aging policies.

  • Responsible for contributing to weekly team meetings.

  • Maintain personal key metrics above standard.

  • Other duties as assigned by the Director of Sales.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization


Minimum Qualifications

  • 4-yr Bachelor Degree preferred or 4 years of wireless experience. One (1) year of relevant field experience may be substituted for every one (1) year of preferred academia

  • 2 years experienced in supervising, managing and training of employees

  • Strong interpersonal and communication skills

  • Strong organizational and time management skills

  • Self motivated and works independently with minimal supervision

  • Positive mental attitude

  • Creative thinker

  • Team player

  • Reliable transportation, valid driver’s license and clean driving record.

  • Must work a minimum 5 day work week.


Requisition Number: 17-2689

Post Date: 9/13/2017

Title: Operations Manager

City: King of Prussia

State: PA