Federal Reserve Bank Office Support Operating Clerk in Kansas City, Missouri

Job Summary

Provide daily support by completing timely tasks that includes delivering of morning newspapers and mail to specified floors, late morning incoming mail and packages to all floors, processing outgoing Fed Ex packages and USPS mail, records support and Bank vehicle maintenance.

Key Activities

  • Performs a variety of routine clerical tasks including, but not limited to, document processing, equipment operation, data entry, distributing mail, reconcilement, and maintaining files.

  • Understands and applies basic unit/department procedures, methods, and controls associated with assigned jobs.

  • Completes assignments in a timely manner.

  • Manages records inventory (checking in/out, destruction, inventory, etc.).

  • Driving fleet vehicles to be cleaned, oil change and other maintenance needs.

  • Sortation and distribution of the mail, interoffice, and packages, and preparation of external mailings and shipments.

  • Performs other duties as assigned.

  • Applies basic competence and skill related to routine assignments.

  • Assists customers with routine questions or problems.


  • High school diploma or equivalent, command of spelling, grammar and math, and/or basic vocational training preferred.

  • At least six months to one year of general mail and package processing experience preferred.

  • Good interpersonal skills.

  • Ability to work well in a team environment.

  • Good communication skills.

  • Ability to understand policies and procedures, and demonstrate attention to detail.

  • Good customer service skills.

  • Ability to work well under pressure.

  • Basic computer skills.

Physical Components:

  • Seeing

  • Hearing

  • Lifting – up to 50 lbs.

  • Pushing/Pulling –up to 100lbs.

  • Reaching /Bending

  • Standing/Walking

  • Kneeling/Crouching

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/The Federal Reserve Bank of Kansas City is an equal opportunity employer. As such, the Bank recruits, hires, trains, and promotes individuals without regard to race, color, religion, sex, national origin, age, disability and/or sexual orientation. /

Organization: *Federal Reserve Bank of Kansas City

Title: Office Support Operating Clerk

Location: MO-Kansas City

Requisition ID: 251460