JPMorgan Chase Technology Controls - Operations Governance, Risk and Controls in Jersey City, New Jersey

Position Description

This role is for an experienced IT professional to join the Corporate Technology Operate function, focusing on governance, risk and control activities. Key components of the role:

  • Develops strategies and frameworks for processes and tools to govern and execute technology controls in line with the changing risk and regulatory landscape.

  • Promotes IT policy awareness, monitors and/or tracks and reports on compliance with established IT control policies, process, and procedures.


  • Defines strategy, framework and program schedule, manages and tracks completion of targeted technology control assessments including risk and control self-assessments, application, infrastructure, and/or location assessments and testing.

  • Ensures the implementation of firm-wide risk management policies

  • Provides guidance regarding control-gap remediation and compensating controls, oversees action plans and resolution of control issues/breaks with LOB partners.

  • Identifies risk, develops, drives and ensures implementation and effectiveness of firm-wide or LOB-wide management policies and controls solutions.

  • Supports the development of control options for identified risks

  • Monitors of the control environment regarding all technical and operations process.

  • Reviewing key controls metrics and engaging stakeholders appropriately to ensure adequate control management.

  • Engages stakeholders and lead governance forums for awareness, resolution or escalation.

  • Develops strategies to meet corporate resiliency requirements or defines new policies, standards, and procedures to satisfy changing business, data or regulatory requirements.

  • In depth knowledge of business continuity, its methodologies and standards, data center recovery, IT infrastructure, architecture, delivery & implementation experience.

  • Experienced leader who typically manages a team comprised of individuals in a technical control role.

  • Leads organizational, operational, and/or technological change by defining strategies, frameworks, and up-ward reporting

  • Primarily accountable for one or more functions/job families

  • Direct accountability for people management.


  • Expert in technology controls including but not limited to policies, standards, risk and control assessments, access controls, control remediation, regulatory compliance, technology resiliency, risk and control governance, and metric, incident management, secure systems, development lifecycles, vulnerability management and data protection.

  • Proficient in the following:

  • Risk and Issue Management

  • Resource / People Management

  • Technological, organizational and/or Operational Change Mgt

  • Conflict resolution

  • Negotiation/Stakeholder Management

  • Controls

  • Partnership and Influence

  • Critical Thinking (anticipates problems and establishes methods to mitigate project/program risks)

  • Executive communications for senior management

  • Knowledgeable about Technology control domains including but not limited to policies and standards, risk and control assessments, access controls, regulatory compliance, technology resiliency, risk and control governance and metrics, incident management, secure systems development lifecycle, vulnerability management and data protection

  • Knowledge of system development life cycle concepts with an ability to quickly learn a complex, distributed computing environment.

  • Solid understanding of internal control concepts with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner.

  • Knowledge of distributed technologies considered a plus along with a good understanding of controls related to operating system and database platforms.

  • Ability to manage multiple tasks concurrently in an efficient and effective manner with minimal supervision.

  • Team player who works well individually and in teams, shares information and collaborates with colleagues.

  • Enthusiastic, self-motivated, strong interest in learning, effective under pressure and willing to take personal responsibility / accountability.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.