Children's Home Society of Florida Talent Operations Specialist in Jacksonville, Florida

Founded in 1902 to care for orphans, CHS is now among the oldest, largest and most respected private nonprofits serving children and families. Expanding from early roots in adoption and foster care, CHS offers an array of specialized services designed to nurture children and grow families. Last year, CHS delivered hope to more than 139,000 children and adults.


The Talent Operations (TO) Specialist implements CHS’s talent policies and programs in a designated area in support of the company’s objectives to drive business results. This involves interpreting CHS talent policies and practices, providing guidance to managers and team members, supporting the execution of in attraction, development and retention processes and contributing to an engaging, positive work environment. Overall, the Talent Operations Specialist contributes to the CHS high performance culture by exhibiting our values and providing quality results that keep CHS as the premier provider of child, family and behavioral health support services.


  1. Implement CHS’s talent-related policies and programs in support of the company’s objectives to drive business results.
  • Interpret CHS talent policies and practices, providing guidance to managers and team members.

  • Assist in talent acquisition by scheduling interviews and conducting reference/background checks when needed.

  • Conduct new hire onboarding, including paperwork and I-9 processing; schedule new team members for the CHS Orientation.

  • Assist team members with compensation and benefits, including enrollments, inquiries, pay changes, etc.

  • Support Wellness initiatives to promote a healthy workforce and mitigate health care costs.

  • Conduct annual open enrollment benefit meetings.

  • Confirm the prompt notification and filing of Workers’ Compensation, ADA, FMLA/LOA and other claims/documentation.

  • Partner in the monitoring of unemployment compensation claims and representing CHS at unemployment hearings, when needed.

  • Verify CHS location adherence to employment-related signage and poster placements.

  • Oversee the proper administration of team member files and documentation, including training records.

  • Assist in creating job descriptions, salary recommendations, position management and report building.

  • Collaborate in appropriate resolution of specific team member relations issues, when needed.

  • Support the shift to a self-service model on the new HRIS platform.

  • Conduct candidate screenings and secondary interviews, as well as exit interviews, when needed.

  • Generate reports on talent and other related metrics, when needed.

  • Develop a knowledge base and stay current on talent-related issues and trends.

  1. Contribute to an engaging, positive work environment.
  • Participate actively in departmental meetings, training and education, as well as the quality management process.

  • Comply with CHS policies, procedures, code of conduct, contracts and other legal obligations.

  • Assist with training other employees and providing back up when necessary.

  • Pick up projects on the fly; perform other duties as assigned from time to time.

  • Demonstrate the CHS Values in the performance of all job duties.

This list of essential functions is not intended to be exhaustive. Children's Home Society of Florida reserves the right to revise this job description as needed to comply with actual job requirements.

Education, Licenses and Certifications: All degrees must be from an accredited university.

  • High School Diploma or GED equivalent, required


  • One to three years of HR experience in a generalist setting, required

ID: 2017-3084

External Company Name: Childrens Home Society of Florida

External Company URL: