CIT AVP-Operational Risk and Controls in Jacksonville, Florida


Founded in 1908, CIT (NYSE: CIT) is a financial holding company with more than $65 billion in assets. Its principal bank subsidiary, CIT Bank, N.A., (Member FDIC, Equal Housing Lender) has more than $30 billion of deposits and more than $40 billion of assets. It provides financing, leasing and advisory services principally to middle market companies across a wide variety of industries primarily in North America, and equipment financing and leasing solutions to the transportation sector. It also offers products and services to consumers through its Internet bank franchise and a network of retail branches in Southern California, operating as OneWest Bank, a division of CIT Bank, N.A.


The AVP – Operational Risk & Controls will support the VP leader in driving the following QA/QC responsibilities:

Quality Control Testing• Design and implement the quality control process based on SOX key controls and risk ratings and various operational controls• Create test plans to review and evaluate design and operating control effectiveness• Review key controls for process effectiveness, accuracy, and completeness for specific QC tests• Perform process/control walkthroughs and update documentation including but not limited to procedures, process flows and risk control matrices accordingly• Collaborate with management on the remediation of control deficiencies• Identify opportunities for internal control improvements and partner with key stakeholders in the implementation of solutions• Lead planning, results, and remediation meetings• Effectively present findings in both face-to-face and small group settings with peers and management• Understand all aspects of CIT’s policies and procedures for specific QC tests.• Supervise Senior level staff in completion of the above activitiesQuality Assurance• Manage the quality assurance program for contract originations to review accuracy of key data elements affecting financial receivables, compliance and customer impact• Manage the QA on Sales Tax exemptions and expirations• Ensure that QA processes are developed with the goal of reducing negative impact to CIT and/or vendor profitability, customer service levels, CIT’s ability to syndicate transactions, internal controls, regulatory obligations, etc.• Identify operational risk events and worked with the business to report the event and followed through the completion of any action plans required• Develop and manage monthly and quarterly management reporting package identifying trends, metrics, process inefficiencies and training opportunities• Create and manage exception reports on a daily, weekly, or monthly basis to identify common errors in need of remediation or possible system improvements.• Report these exceptions to team leaders and/or managers and follow up on remediation efforts in a timely manner• Identify and communicate trends, process inefficiencies and training opportunities to management• Track and report error rates, including results of remediation efforts, to business unit management on a monthly basis• Keep up to date and proficient in numerous systems and applications, including but not limited to Infolease, CCEX, Flexsell, CIT Connect, etc. as well as creating queries using SQL and/or Access for testing• Provide support for all internal and external audit requests• Performed ad-hoc analysis and projects as needed• Supervise QA team in completion of the above activities


The candidate must possess the following:

• Bachelor’s Degree required, with a concentration in Accounting / Audit, Finance or other related area preferred or equivalent experience• Ability to work independently and manage multiple tasks• Strong analytical, written and verbal communication skills• Proven ability to collaborate and build strong partnerships across functions/teams• Audit experience preferred• Experience in financial services industry with analytical work preferred• Strong computer skills• Proficiency in Microsoft Office applications• SQL proficiency preferred


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CIT is an Equal Employment Opportunity (EEO) employer. It is the policy of CIT to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, protected veteran or disabled status. If you would like more information about your EEO rights as an applicant under the law, please click here:

Job ID 29600

Positions 1

Location US-FL-Jacksonville

Job Family Operations

Type Full-Time