McKesson Marketing Operations Specialist in Irving, Texas

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. It starts with the chain of events you initiate when you work with McKesson Pharmaceutical - a chain that extends across the country and results in millions of people getting more from their healthcare.

As the leader in pharmaceutical distribution and supply chain management, McKesson Pharmaceutical delivers vital branded and generic pharmaceuticals, as well as over-the-counter products, to more than 40,000 customers in three primary segments: retail chains, independent retail pharmacies and institutional providers such as hospitals, health systems, integrated delivery networks and long-term care providers.

We base our distribution excellence on electronic order processing, asset management tools, a commitment to Six Sigma methodology, order accuracy and supply chain safety. We work with our customers on solutions - including supply management technology, world-class marketing programs, managed care and repackaging products and services - that help them meet their business and quality goals. Our entire team works to ensure patients receive their medications efficiently and begin the process of healing.

As the nation’s largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson’s focus on providing customers with the industry’s highest product availability, intelligent ordering capabilities and unmatched service accuracy.

Join our team of leaders to begin a rewarding career.

As a member of the marketing operations team, the Marketing Operations Specialist will partner with internal stakeholders to execute digital and direct marketing programs using Marketo to support and promote the objectives of US Pharmaceutical Distribution. In addition, manage the lead qualification process and facilitate marketing to sales hand off of qualified leads within the agreed upon SLA

The candidate must possess solid communications skills, an understanding of integrated digital marketing campaigns, and strong project management skills. The Marketing Operations Specialist will also be responsible for continually optimizing email marketing programs for improved performance.

This position will function in a highly-matrixed organization. As such it will require expertise in collaboration on cross-functional teams and the ability to make informed decisions in a timely manner, often in sensitive situations requiring high attention to detail.

Key Responsibilities:

  • Support the distribution of customer and prospect communications through the creation, testing, execution and tracking of demand generation and operations-focused digital and direct marketing campaigns in Marketo and Salesforce

  • Execute Marketo activities including campaigns, programs, drip & nurture programs and customer communications

  • Provide exemplary service to internal customers such as inside sales, sales, marketing communications and program managers as needed

  • Optimize lead distribution methodology to ensure quality leads are passed to sales for qualification and for increasing efficiencies and conversion rates

  • Track and report on lead dispositioning process

  • Ensure processes and best practices are in place to maintain the integrity of the campaign development and lead dispositioning process

  • Other duties as assigned in support of the Marketing Operations team

Minimum Requirements

5 years experience in marketing

Critical Skills

Required Business Experience-

Experience in Marketo or similar marketing automation platform.

Specialized Knowledge/Skills-

  • Solid communications skills, written and verbal

  • Ability to multi-task and manage changing priorities in a fast-paced marketing environment, constantly striving for excellence

  • Ability to work with a variety of internal/external stakeholders, varying in seniority and work experience

  • Basic HTML knowledge, familiarity with WSYWIG HTML editors


4-year degree in Marketing, Business or related field or equivalent experience

Physical Requirements

General Office Demands

Benefits & Company Statement

McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement

No agencies please.

Job: Marketing/Communications

Organization: McKesson Pharmaceutical

Title: Marketing Operations Specialist

Location: Texas-Irving

Requisition ID: 17004422