Dell Sales Operations Analyst in Hopkinton, Massachusetts

Job Description:

Sales Ops Consultant

Role Description:

Sales Operations Analyst/Consultant that can engage Sales and other functional groups on sales impacting projects. Role would be a subject matter expert on all sales impacting policy, process and systems across Lead to Cash processes. Role would act as “Voice of Sales” as input into these initiatives and to “Voice of Initiative” back to sales when changes are required.

  • Current Initiatives:

  • Virtustream Business Transformation- Market to Quote & Order to Cash

  • Improve Lead Flow

  • Gate1 to Order Automation

  • Contract Management Process ion

  • Online CPT Cutover

  • 90-100% Order Process

  • Principal duties and responsibilities

  • Define and Maintain Lead to Cash Process Framework and provide input to Sales Playbook

  • Manage Regular “Voice of the Field” meetings with Sales Stakeholders

  • Participate as SME in ongoing initiatives by bringing Sales Requirements into projects

  • Perform User Acceptance Testing and Deployment activities as needed

  • Drive Sales impacting Business Change initiatives required by projects

  • Skills

  • Experience in Lead, Opportunity Management, Quote to Order Process area

  • Communication skills

  • Decision Making skills

  • Problem Solving Skills

  • Strong team player and collaborator

  • Process expert in their process area

  • Influencing skills

  • Experience

  • 5-7 Years in Business Operations role supporting Go To Market processes and tools

  • Project Management & SFDC experience desired.

EMC Values:

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.

Critical Hiring Criteria:

Functional Area(s):




Business Unit:



CA - Campbell, CA - Menlo Park, CA - Palo Alto, CA - Pleasanton, CA - San Francisco, CA - San Jose, CA - San Mateo, CA - Santa Clara, US - Massachusetts - Hopkinton, US - New York - New York City