First Bank of Highland Park Bank Operations Analyst in Highland Park, Illinois

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Work with the Deposit Operations Team to complete all assigned daily deposit functions including but not limited to processing Client corrections, fund transfers, wire transfers, exception items, and general ledger reconciliation. All processes are performed under general supervision by following established policies and procedures.


Exception Processing

Research, resolve, and balance ACH/Check Unposted reports

Process, return, and balance NSF ACH/Check items

Rejected items from the inclearing process

Process and balance Credit and Charge Backs

Process and maintain in accordance to Bank's policy and procedures:

oSuspect stop payments

oClient corrections

oOverdraft monitoring and related letters to excessive OD Clients

oProcess ACH Reclamations/Prenotifications/NOC/and DNE

Client Services

Properly Identifies Clients adhering to the Client Identification Guidelines

Maintains outstanding Client service relations through courteous and responsive answers for external and internal Clients

Direct Clients to the appropriate personnel to resolve more complex questions or problems for all internal and external Clients

Provide requested research and documentation for internal and external Client requests

Wire Transfer Processing


oOutgoing/incoming wire transfer files in accordance with policy and procedure

Process routine daily functions such as:

Complete daily Internal Client requests received via e-mail in a timely manner. Requests include but are not limited to: Change of Address, Account Transfers, Stop Payments, etc.

Monitor dormant accounts and assist with filing annual escheatment in accordance with the State of Illinois

Transaction processing

Reconcilement /monitor/resolve assigned general ledgers that include but are not limited to: In process, ACH settlement, ATM control, etc.

Process Issued Interest Checks

Cash Letter and EFT Adjustments

Process Legal Requests

Mobile & RDC Capture Review

Prepare/Process/Report/Delete Chex Systems situations

Process other duties as assigned


Other duties as assigned