Retrievex Financing Corp Operations Lead in Hazelwood, Missouri

Access is the largest, privately-held records and information management (RIM) services provider in the United States. We operate in 34 different states and over 60 distinct markets in the United States, in Brazil, Latin American and the Caribbean. We are a trusted provider to clients spanning multiple industries, in that we store the most critical documents for some of the largest companies in the country. The Access vision is about creating value for our clients, team members, and community, through the effective delivery of records and information management (RIM) services. Our team members embrace this vision and live it out each and every day, by working in enthusiastic ways that provide the VERY BEST service to our clients. All of our team members are committed to do their very best and are empowered to do the right thing. Find out more at www.AccessCorp.comOur Benefits:We offer a comprehensive health and welfare package including a free, high deductible medical plan for single team members, dental coverage, a 401k with a generous company match, flexible spending, plus life and disability insurance. We also offer best-in-class rewards and wellness programs, plus an incredible team member discount program and of course, generous paid time off.Job Summary:The Operations Lead not only completes critical job tasks relating to the center, but also assists record center and transportation specialist team members in daily operations through hands on direction, at the advice and direction of Operations Supervisor or Operations Manager.What the Job Involves:Assist Operations Supervisor and Operations Manager in managing record center and transportation specialist team members according to workload, schedules, time off, and operations performed, in order to maintain and ensure accuracy, efficiency, and security, while meeting Access SOP standards and Client Service Level Agreements.Follow through on daily operational tasks relating to the center including, but not limited to, maintaining appropriate inventory, managing the destruction process for all clients, authorizing vehicle rentals, facilitating Perm-Outs, and organizing records for Productivity, Safety, Incentives, Maintenance, Meetings and Training issues.Under the direction of Operations Supervisor or Operations Manager set work schedules, including vacations and time off, for all R/C and/or Transportation Specialist Team Members, updating as necessary to maintain optimum effectiveness.Help train team members on systems, scanners, workflows and procedures and provide feedback to Operations Supervisor or Operations Manager on team member performance, as needed.Participate in interviews for new team members as needed.Participate in counseling R/C and Transportation Specialist Team Members when performance issues arise and provide feedback to Operations Supervisor and Operations Manager on performance reviews of team members.Ensure compliance with appropriate OSHA regulations and ensure all accidents and injuries are properly reported.In conjunction with Operations Supervisor, ensure facility, as well as all vehicles, are safe and clean and follow through on any repairs or maintenance as needed.Schedule and ensure completion of all scheduled R/C Audits.Notify the Operations Supervisor or Manager of all un-reconcilable exceptions within 48 hours.Organize and maintain records for all Productivity, Safety, Incentives, Maintenance, Meetings and Training issues.Meet or exceed budgetary and KPI targets.Prepare input for the Operations Team to be placed in the annual Pro Forma/Budget.Communicate regularly with direct supervisor (Operations Manager) to notify him or her of any potential issues, including but not limited to those relating to your job, or those relating to the client.Secondary Functions:Participate in safety and security drills and advise the appropriate manager of any violations.Know and understand defined role in the Company Disaster Recovery Plan.Travel between fac