BlackRock Talent Development Operations - Analyst in Gurgaon, India

BlackRock is a leader in investment management, risk management and advisory services for institutional and retail clients worldwide. As at 31 December 2016, BlackRock’s AUM was US$5.15 trillion. BlackRock helps clients meet their goals and overcome challenges with a range of products that include separate accounts, mutual funds, iShares® (exchange-traded funds), and other pooled investment vehicles. BlackRock also offers risk management, advisory and enterprise investment system services to a broad base of institutional investors through BlackRock Solutions®. Headquartered in New York City, as of 31 December 2016, the firm has over 13,000 employees in 30 countries and a major presence in key global markets, including North and South America, Europe, Asia, Australia and the Middle East and Africa. For additional information, please visit the Company's website


Job Purpose/Background:

The Talent Development Operations Analyst at BlackRock will manage all operational processes and responsibilities across a wide range of Talent Development activities including, but not limited to, supporting talent programs through administration, preparation of material, managing logistics, etc. The role is aligned within the HR Operations function and contributes to the alignment of global Talent Development Operations processes.

Key Responsibilities:

  • Provide day to day operational support to the Talent Development Team across a broad range of talent areas, including arranging course/program logistics, sending meeting invites, booking conference rooms, preparing participant materials (and ordering/shipping to other locations when needed), arranging catering, and working with AV/Facilities teams on room configuration and technical set up and room clean up
  • Manage, track and record professional, and leadership and management programs on the learning management system (including meeting invites, pre-work, participant lists and running reports on training activity)
  • Administer surveys after the programs to evaluate their effectiveness
  • Respond to employee and manager inquiries on program availability, schedules, etc.
  • Add courses and offerings, provide deep links, collect and enter attendance and upload online content in the Learning Management System (LMS) known as SuccessPath (BlackRock uses Success Factors Learning Management Application)
  • Upload e-learning modules or other learning activities as needed on the Learning Management System (LMS)


  • Demonstrated experience in owning the details and driving execution against a set plan in an accurate, efficient and timely manner, raising issues, questions and status across stakeholders proactively
  • Acumen in accuracy and attention to detail
  • Adaptable, logical, and capable of flexing solutions to changing demands: anticipating the local, regional, global impact
  • Proactively identifies opportunities for process improvements to increase efficiency an accuracy, minimizing risk
  • Comfortable working in a highly matrixed environment strongly preferred
  • Proven ability to build and sustain high performing partnerships, both locally and globally
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint and Outlook)
  • Solid verbal and written communication skills, including the ability to effectively reach out to and communicate with stakeholder and program participants via phone and e-mail.
  • Ability to build effective and trusted relationships across the HR function
  • Knowledge of learning management applications (e.g. Success Factors) preferred


  • BA/BS degree; certifications and MBA HR preferred

Job Function: Human Resources

Organization: HR-Platform & Operations

Title: Talent Development Operations - Analyst

Primary Location: Asia Pacific-India-Gurgaon

Requisition ID: 172150

Job Posting: Jul 16, 2017, 11:00:00 PM