United Community Bank Bank Operations Specialist I (File Maintenance) in Greenville, South Carolina

Position Title: Bank Operations Specialist I - File MaintenanceReports to: Assigned Bank Operations SupervisorDirect Reports: N/ASalary Grade: 6SUMMARY: This position provides support within a single team of Bank Operations to internal and/or external customers. JOB REQUIREMENTS: High School Diploma or equivalentOne year experience in banking, opening and servicing deposit accounts, or comparative office experience preferred Strong communication and technical skillsExcellent oral and written communication skillsExcellent interpersonal and customer service skillsDemonstrated capacity for sound judgmentAbility to work in a time sensitive environmentMust be well organized; ability to multi-talk competing prioritiesMust be able to be flexible to work overtimeFlexible with and willing to assist other members of the departmentSelf-motivated and detail-oriented with the ability to focus on repetitive tasksKnowledge of federal banking regulations preferredPossess the ability to understand computer functions and navigate web-based programsProficient in Microsoft Office programs (Outlook, Word, Excel)Proficient computer operation skills and ability to operate standard office equipmentCommitted to achieving personal growth and success in meeting and exceeding performance and productivity targetsParticipate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc. JOB FUNCTIONS: Provides support to bank representatives with customer related issues in relation to new accounts, maintenance, research, returns, legal research, balancing, IRA, item processing, ACH, wire transfer and branch/vault cash managementProcess on daily basis within a single team, specific duties as they each relate to new accounts, account maintenance, research, returns, legal research, balancing, IRA, item processing, ACH, wire transfer and branch/vault cash managementDetermine and monitor various fraud related issues as they pertain to deposit accountsResponsible for identifying and resolving outages as well as providing supporting documentation for audit purposesAttend all BSA training/seminars as they relate to the job functionOther duties as assigned