Allegiant Air, Inc. CUSTOMER SERVICE/GROUND OPERATIONS AGENT (GJT) in Grand Junction, Colorado

TitleCUSTOMER SERVICE/GROUND OPERATIONS AGENTJob FamilyRamp/CS AgentLocationGJT - Grand Junction,COJob Type: Part-TimeDOT RegulatedWhat does a CSA/GOA do for company? This position is responsible forproviding customer service to all customers, including scheduled or charterservices.Responsibilities will also include ground operations, aircraft cleaning,security, operations and commissary duties as required.What are some of thedaily duties of a CSA/GOA?* Process tickets, check baggage, monitorcarry-on baggage for size and quantity, and assign seats* Provideinformation on arrival and departure times, boarding procedures, carry-onregulations, and seating arrangements* Handle denied boarding situations,solicit volunteers, re-accommodate customers and provide hotel, meal,and taxi vouchers when appropriate* Ensure FAA, company and airportregulations are followed* Enforce safety/security measures and monitorssafety sensitive zones* Assist Customers with special needs, i.e.,Customers who need assistance in boarding* Load and unload baggage andco-mail of various weight and dimensions to and from aircraft and applicableairport baggage areas* Marshal in the planes and push back the aircraft*Operate heavy, motorized machinery/equipment including, but not limitedto tugs, tractors, belt loaders, bag carts, pushback tractors,deicers, etc.* Coordinate, provide training and ensure trainingrequirements are met for all employees, i.e., new hire, recurrent,supplemental and local training issues* Other duties as assigned What are theminimum requirements to be a CSA/GOA?* High School diploma or equivalent*Minimum one (1) year Customer Service experience or the equivalent inrelated training and/or experience; Airline industry preferred What otherskills, knowledge, and qualifications are needed to be a CSA/GOA?*Basic computer skills; Knowledge of general office equipment* Must bepeople oriented, highly motivated with a positive and friendly attitude*Must be available to work varied hours including nights, weekends andholidays and must be able to stay late for irregular operations* Ability toread and write English* Must be well groomed and adhere to dress code policy*Work in extreme outdoor conditions* Ability to push/pull/lift up to 300lbs on a continuous basis* Ability to work efficiently under timeconstraints* Must be at least 18 years of age and possess a valid driver'slicense* Must pass a background check and pre-employment drug screen*Must have authorization to work in the U.S. as defined in the Immigrations Actof 1986* Able to attend required training*TRAINEE STATUS:Upon offer ofemployment, you will remain in trainee status until successful completion ofall practical and written curriculum is completed What are the physicalrequirements of a CSA/GOA?* Must be able to push/pull 300 pounds. Mustbe able to pick up 70 pounds, from the floor to waist level or higher thencarry it in front of you with both hands for a distance of up to 25 feet andhave the ability to lift that same weight above shoulders on a continuousbasis; must have physical dexterity sufficient to perform repetitive tasksand motions, including bending at the waist and knees,squatting,kneeling, crawling, twisting and sustaining those positionsfor extended amounts of time. Must have sufficient vision and ability tosafely perform the essential functions of the position. Ability to wearPersonal Protective Equipment (PPE) (High Visibility clothing, Earprotection, safety glasses) when requiredCompany is an equal opportunity employer and willnot unlawfully discriminate against qualified applicants or Team Members withrespect to any terms or conditions of employment based on race, color,national origin, ancestry, gender, sexual orientation, age,religion, creed, physical disability, mental disability, medicalcondition, marital status, military service status, protectedveterans, union/non-union activity, citizenship status, or othercharacteristic protected by state or fed