Cigna Senior Manager - Group Operations in Goregaon (E), Mumbai, India


Key Responsibilities & Accountabilities :

1)New Launch of Group affinity process

1)Design process for new group affinity partners

2)Represent Operations in new launch projects

3)Documentation of SOP

2)Managing Group Affinity Operations

4)Manage member enrolment , endorsements, deletion process and dispatch of COIs as per agreed timeframes

5)Maintaining MIS for tracking milestones and Service levels

3)Coordination with Channel Partners

1)Coordinate with channel partners for Operations and Service related matter

4) Ensure timely MISand Compliance

1) Maintain MIS of groupoperations intimely and effective manner

2)Closely monitor service levels and compliance with regulatory requirements


Knowledge / Experience / Skills

Minimum Educational qualifications

1) Post Graduate

2) Insurance qualification is desirable.

No. of yrs. of total experience

· 5-7 years in Health Insurance / TPA industry with excellent knowledge of Group Operations & Claims


· Knowledge of insurance law.

· Thorough understanding of Health Insurance products

· Understanding of IRDA guidelines and compliance

Primary Location: Goregaon (E), Mumbai-India

Work Locations: 401-402 4th Floor Raheja Titanium Goregaon (E), Mumbai 400063

Job: Bus Ops--Operations Mgmt (Bus)

Schedule: Regular

Shift: Standard

Employee Status: Manager of People

Job Type: Full-time

Job Level: Day Job


Job Posting: Apr 24, 2017, 2:04:10 AM