Colorado State Admissions Operations Specialist in Golden, Colorado

Admissions Operations Specialist

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Admissions Operations Specialist

Salary

$3,384.00 - $4,098.00 Monthly

Location

Golden, CO

Job Type

Full Time

Department

Colorado School of Mines

Job Number

GLA-396520-06/17

Closing

6/26/2017 11:59 PM Mountain

  • Description

  • Benefits

Department Information

Located in Golden, in the foothills of the Rockies, 13 miles west of Denver and 21 miles south of Boulder, Mines is a public institution with enrollment of over 5,400 students in undergraduate and graduate degree programs in engineering and applied science. For more information visit us at: www.mines.edu.

The Office of Admissions recruits, admits, and enrolls undergraduate students and provides guidance on admissions processes and standards, university information, and campus visitation programs to prospective students and families. The Office also provides financial assistance and information to graduate and undergraduate students while enforcing institutional, state and federal regulations governing such assistance.

Mines offers a comprehensive portfolio of benefits to its classified workforce, including medical, dental, life, disability plans, flexible spending, health savings accounts, a dependent tuition benefit, and retirement plans. Mines employees enjoy an alternative holiday schedule with 12 paid holidays, reasonable parking fees and access to a state-of-the-art Recreation Center.

Description of Job

This Admissions Operations Specialist reports to the Assistant Director of Enrollment Management and provides admissions processing support to ensure timely, effective, accurate and routine evaluation of all application files, ensuring that the files are prepared accurately for evaluation, decision processing and in accordance with state reporting requirements. The position loads data electronically and manually into the Banner Student Information System and the Slate Constituent Relations Management system. Ensures the completeness and 100% accuracy of both databases through self-initiated diagnostic tests on the database. Works closely with the Associate Director of Data Analysis to ensure data integrity for internal and external reporting. Audits records for applicants reapplying for admission or non-degree admission and determines eligibility status. Applies enrollment guidelines to each application and determines preliminary admission status. Utilizes database and document management to generate all printed and electronic correspondence for undergraduate prospective students and applicants, returning students and non-degree students regarding their admissions status. Also responsible for daily office operations, including hiring, training, scheduling and supervising 4-6 student application clerks and front desk staff. Responsible for setting a welcoming and professional atmosphere for prospective students and their families, and/or currently enrolled students. Receives, routes and returns a high volume of phone calls and emails, and has administrative authority over the office budget.

Mines is an Equal Opportunity/Affirmative Action employer and educator that recognizes that diversity is crucial to its pursuit of excellence in learning and research. Mines is committed to developing student, faculty, and staff populations with differing perspectives, backgrounds, talents, and needs and to creating a richer mix of ideas, energizing and enlightening debates, deeper commitments, and a host of educational, research, and service outcomes. As such, Mines values candidates who have experience working in settings with individuals from diverse backgrounds. Minorities, women, veterans, and persons with disabilities are strongly encouraged to apply.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications

Three years of general clerical experience which included handling a high volume of phone calls and emails; strong keyboard, data entry and computer skills (preferably Microsoft Word, Excel and Outlook) with extreme attention to detail and accuracy; and successful work leadership experience. (Part time work will be pro-rated). Daily interaction with students and parents require this position to possess strong interpersonal and customer service skills and the ability to establish rapport with people of diverse backgrounds. Must be able to work independently while coordinating work and communications with fellow admissions and enrollment management team members and external campus colleagues. Must have the ability to work confidentially with sensitive and protected information and possess excellent judgment and discretion. Proficiency in database and document management in the facilitation of printed and electronic correspondence is required.

Desired Qualifications

  • Office management experience

  • Experience working in an administrative role with students at an institution of higher education

  • Experience using a Student Information System such as Banner

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.

Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb.

A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

All state classified employees must be hired and promoted through a comparative analysis process. Part or all of the analysis for this position will include a review of your application materials. Applications will be reviewed by a Human Resource Specialist and/or Subject Matter Experts to determine if you meet the minimum requirements for the position. Application materials may also be used to assess and rank applicants who meet the minimum requirements, cut to a top group or establish an eligible list for referral to the position.

Be sure your application materials specifically address your qualifications, experience and accomplishments as they relate to the duties, minimum qualifications and desired qualifications listed. Attach additional pages, if necessary, to fully explain your experience and accomplishments. Applicants are strongly encouraged to attach a cover letter and resume to their application. Failure to include adequate information or follow instructions may result in your application not being accepted for this position and may affect your score or inclusion in the final pool of qualified candidates.

Employment with Mines is contingent upon the satisfactory completion of a background investigation. Failure to consent to the background investigation or failure to pass the investigation will result in removal of consideration for the position. Examples of pre-employment background checks may include, but are not limited to, the following:

· Educational credentials verification

· Employment history verification

· Criminal history record

· Professional licenses and certifications verification (for applicable positions only)

· Sex offender listing

Every background investigation will include a criminal records history check, including the sex offender registry. All background investigations will be conducted in accordance with Mines policy and the requirements of the Fair Credit Reporting Act and its regulations.