BBVA Compass Operations Coordinator I in FORT WORTH, Texas

Responsibilities

At BBVA, we are working to make banking better for everyone. That is where you come in. We are looking for smart, team oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience.

Learn more below.

What will you be doing?

Duties will consist of receiving inquiries, research requests, issues, escalations, and FAQs from BBVA Compass bank wide business partners. Once received employee will provide responses to requests, research, and provide problem resolution for issues that are submitted. Employee will use established tools to track, trend, and report all incoming issues and inquires. Will work closely with Engineering Operational areas to assist internal business partners.

Qualifications

What you will bring:

Qualifications:

  • Excellent verbal and written communication & interpersonal skills.

  • Customer Service experience.

  • Ability to interact and support business partners in all levels of the bank.

  • Ability to work in a team environment that colloborates with various departments within and outside of Engineering Operations.

  • Must display a friendly and helpful attitude with the ability to positively interact with clients and team members.

  • Detail oriented, organized, and effective time management skills.

  • Three to five years Operation experience.

  • Ability to work under pressure, multi-task, and with operational deadlines.

  • Flexible Schedule Anytime between 7:00 AM - 7:00 PM Mon - Fri

Job ID 2017-108518

Site Name TX-FORT WORTH-AMON CARTER OPS CTR

Category ENGINEERING

Work Location US-TX-FORT WORTH

FLSA Status NON-EXEMPT

Type FULL TIME

EOE Statement Equal Opportunity Employer - Minority/Female/Disability/Veterans.