R1 RCM Patient Access Revenue Cycle Operations Manager in Evansville, Indiana

Patient Access Revenue Cycle Operations Manager

Evansville, IN USA

Set your sights on a role making a real difference in the healthcare system. We’re looking for a self-motivated Patient Access Revenue Cycle Operations Manager to join our team. We have a relentless focus on driving results for our customers and enabling them to invest more into patient care; in turn, this allows us to continue to grow our company and your career.

The Patient Access Revenue Cycle Operations Manager will provides daily operational oversight and leadership for revenue cycle activities including patient access, billing, collections and the financial counseling activities. This position will reside in a local hospital facility and report to the System Director of Patient Access, but support multiple teams in the Emergency and Outpatient areas.

In order to be successful, this person needs to have leadership experience with extensive ownership over their respective departments. As a leader, this person will be the dedicated resource to manage daily operations.


Your day to day role will include:

  • Manages staff to include assignment of work, evaluating, coaching, hiring and terminating.

  • Assists with developing goals, standards, policies, procedures and objectives that directly support the strategic plan and vision of the organization.

  • Consults with facility administration on workflow and site-departmental goals and progress.

  • Interfaces with outside vendors including contract negotiations and third party billing.

  • Monitors budgets, regulatory compliance, and contract and vendor relationships.

  • Manages revenue valuation quarterly reviews performed by auditors.

  • Develops revenue valuation recommendations for management.

  • Providing site operations deployment support by assisting with development and project plans; building and standardizing workstreams.

  • Administering, delegating, and monitoring Patient Access and Business office work, ensuring tools are in place, claims have been effectively examined, and workforce management/staffing is at an appropriate level for the departments.

  • Proactively addressing/mitigating workflow risk management issues and working with site leadership teams on resolution.

You Have:

  • Must have Bachelor's degree

  • At least three years of revenue cycle experience within medical environment

  • Background in medical billing

  • Must have experience work in patient access departments

  • At least three years of leadership experience

  • Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision in a self-directed capacity

  • Must be able to work in a stressful environment with a solutions driven mentality

  • Experience in a data driven work culture

  • Ability to dive into the details of the work as business and support needs dictate with the idea that team support promotes success

  • Must have extensive knowledge of medical software and experience using MS Office products

  • Exemplary organizational skills

It would be great if you also have:

  • Leadership in Patient Access

  • Certified Healthcare Access Manager (CHAM) certification

We offer:

R1 is changing healthcare by infusing operational discipline and proprietary technology in hospital financial processes. We are an industry leader; we are the only independent organization with a comprehensive service and technology offering for hospital revenue cycle management, and we have achieved leading outcomes for our customers.

  • A strong financial performing, growing organization that will keep

you on your toes with new ideas, changes and opportunities to learn and

grow in abundance.

  • A culture of excellence, driving customer success so they can focus on improving patient care and on giving back to the community.

  • A Total Rewards package which may include such things as: competitive

compensation package, the ability to choose from a comprehensive benefit program mostly funded by R1 that includes medical, dental, vision,

flexible spending accounts, commuter benefits, life and disability

insurance, along with work life balance programs including paid time off

for personal time, illness and volunteering, and we offer a retirement

savings plan and continuing training and development and so much more!

Sound like you? Let’s talk!

About R1:

R1 is a leading provider of revenue cycle management services and Physician Advisory Services to healthcare providers. We are the largest independent end-to-end revenue cycle provider and have the longest operating

history in the revenue cycle industry. R1’s objective is to be the one trusted partner to manage revenue so providers and patients can focus on what matters most. Our distinctive operating model and values includes people, processes, and sophisticated integrated technology/analytics that help customers realize sustainable improvements in their operating margins and improve the satisfaction of their patients, physicians, and staff. We are dedicated to transforming the commercial infrastructure and patient experience in healthcare.

Category: Operations- Ascension- Indianapolis