River Cree Resort & Casino Surveillance Operator I in Enoch, Alberta

Reporting to the Director of Surveillance & Compliance, the Surveillance Operator monitors the premises using electronic surveillance equipment and will report suspicious activities to the proper managers.

  • Protects the safety of patrons and staff;

  • Protects the assets of the property;

  • Protects the confidentiality of the department;

  • Completes routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals and/or activity, and acting as a support unit to other departments in relation to the protection of company assets.

  • Maintains accurate logs of all procedure violations or completing reviews of all material that is pertinent to site operations.

  • Promote and maintain the utmost integrity and the highest calibre of customer service and respect to all patrons, employees and AGLC personnel.

  • Provide evidence in legal matters that have resulted from criminal charges against patrons or employees.

  • Maintain awareness of gaming operation at all times and comply with security policies and procedures in order to secure company assets.

  • Maintain a clean and safe work environment. Complies with safety procedures including use of required safety equipment and identifies unsafe practices or conditions.

  • Additional or different responsibilities or duties, which are consistent with the position summary, may be assigned at the discretion of the position’s supervisor and/or manager

  • 1-2 years demonstrated casino experience, other combination of education and experience may be considered.

  • Gaming experience is a definite asset.

  • Knowledge of surveillance equipment and cheating/advantage play a definite asset.

  • Communication Skills: Must be adept in reading, writing and comprehension of the English language.

  • Manual Dexterity: The Surveillance Operator must have the dexterity to manoeuvre electronic surveillance equipment smoothly using a mouse or joystick.

  • Must have the ability to sit at a desk for extended periods of time.

  • This type of work appeals to people who enjoy having clear rules and guidelines for their work, dealing with people from diverse backgrounds and controlling access to facilities.

  • Possess math skills to calculate the payouts and commissions relevant to appropriate table games.

  • Knowledge of cheating/advantage play a definite asset.

  • The candidate must be able to hold a registered gaming worker license as set out in the AGLCs Terms & Conditions.

  • Promote and maintain the utmost integrity and the highest calibre of customer service and respect to all patrons, employees and AGLC personnel.

  • Possesses detailed knowledge of casino table games such as blackjack, mini-baccarat, roulette and craps, slots, poker, cash/slot cage, and count room policies and procedures.

External Company Name: River Cree Enterprises Limited Partnership

External Company URL: http://rivercreeresort.com/