MassMutual Financial Group Business Operations Consultant in Enfield, Connecticut

Founded in 1851, MassMutual is committed to its purpose: We help people secure their future and protect the ones they love. Ranked No. 76 in the annual FORTUNE® 500 ranking (FORTUNE® Magazine, 6/15/16), MassMutual continues its long history of financial strength. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans achieve their financial goals. We continue to be recognized for our efforts to create a diverse and inclusive workplace! MassMutual is one of DiversityInc’s 2016 Top 50 Companies for Diversity and ranked a 2016 Top 10 Company for Executive Women by the National Association for Female Executives. In 2015, after more than 15 years of earning a place on the Working Mother Top 100 Best Companies list, MassMutual was inducted into the Working Mother Hall of Fame. MassMutual also scored 100 percent on The Human Rights Campaign's Corporate Equality Index (CEI) to earn a spot on the CEI Best Places to Work List (2016). In addition, MassMutual has been recognized as a World’s Most Ethical Company by the Ethisphere Institute and 2016 Military Friendly Employer by Military Friendly. For more information, visit www.massmutual.com or find us on Facebook, Twitter, LinkedIn, YouTube, Google+ and Pinterest.

  • Key Purpose:

  • Work with Product and Marketing teams to manage product dashboards

  • Provide product support and analysis for key development initiatives

  • Analyze, manage and distribute/filter all product performance data/dashboards/ metrics for the Product Team

  • Monitors product adoption vs. business case goals

  • Presents results to relevant Product Team members

  • Coordinates reporting of results with Product Governance & Planning Director

  • Profile:

  • 3-5 years experience in financial services

  • Retirement plan and/or investment product knowledge

  • Exceptional organizational and project management skills

  • Major Responsibilities :

  • Perform detailed product and business analysis

  • Responsible for managing dashboards and metrics to monitor product adoption through measurement reporting and analysis

  • Present product dashboards to relevant team members

  • Product Strategy and Planning:

  • Supports the documentation of the product offer

  • Product Rollout and Adoption:

  • Provides input on product adoption goals, metrics and goals

  • Product Lifecycle Management:

  • Updates product catalog to reflect enhancements & policy changes

  • Reviews and updates product literature and materials as required; maintains product information in RFP responses and 3 rd party databases; periodically audits existing material; identifies need for additional feedback and leads effort to gather input

  • Interfaces with key business partners as required

  • Product Performance Management:

  • Gathers and analyzes product performance data; incorporates customer input and market trends

  • Develops dashboards to monitor product adoption vs. business case goals

  • Winning Ways

  • Focus on the Customer: Know your customers well; add value with a sense of urgency.

  • Act with Integrity: Be trustworthy, adhere to high ethical standards and adhere to the letter and spirit of applicable laws, rules, regulations and company policies

  • Value People: Lead people to success; appreciate diverse backgrounds, ideas and experiences.

  • Work Collaboratively: Partner with others to achieve results that leverage the right resources

  • Achieve Results: Focus on winning; consistently exceed expectations, beat the competitionMassMutual Financial Group is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.