Meridian Health Plan Scanner Operator in Detroit, Michigan


This position is responsible for overseeing all incoming and outgoing mail. This includes internal interoffice mail delivery as well as external mail. Ensure appropriate use of postage machine and related supplies. This position operates digital image scanning equipment to capture images and generate associated text following established scanning and quality control procedures.


  • Operate digital image scanning equipment to capture images and generate associated text

  • Follow established scanning and quality control procedures in producing digital files in specified format for further processing

  • Conduct quality checks by verifying electronic images on the screen and correcting any scanning malfunctions

  • Perform cleaning and daily maintenance of scanners

  • Ensure claims are a priority item sorted and delivered timely

  • Batch claim forms for scanning

  • Handle outgoing mail including operating the scanner

  • Sort and distribute all incoming mail to the correct person/department

  • Deliver returned mail to the correct person/department (“Return to Sender”)

  • Collect and post all outgoing mail daily

  • File all Mail Routing Forms daily

  • Collect all interdepartmental mail and deliver to the correct person/department

  • Assist each department with mass mailings

  • Assist in keeping storage rooms organized. Help monitor inventory of envelopes, letterhead and shipping supplies on a weekly basis.

  • Assist in support and maintenance of the Pitney Bowes postage machine. Reports, funding refills, scheduling service, etc.

  • Perform other duties as assigned


  • High school diploma is required

  • Previous claims processing experience is preferred

  • PC experience is required

  • Demonstrated mechanical aptitude is required

  • Basic knowledge of general office operations

  • Knowledge of postage rates and prior use of postage meter preferred

  • Basic knowledge of Managed Care preferred

  • Basic computer knowledge

  • Basic knowledge of the claims processing workflow preferred

  • Knowledge of scanning hardware and software is preferred

  • Organizational and team skills

  • Filing and sorting skills

  • Mechanical aptitude

Job ID 2017-4728

Job Location US-MI-Detroit

Category Claims

Business Line CMC Corporate