BCBSM Operations Vendor Coordinator - OPE000U2 in Detroit, Michigan
Operations Vendor Coordinator - OPE000U2DESCRIPTION/RESPONSIBILITIES:Job FunctionThe Vendor Operations Analyst is responsible for maintaining, updating and ensuring vendor contract language is adhered to by both BCBSM and vendors by analyzing and applying contract terms to current and proposed scenarios. This position is responsible for creating and maintaining requisitions for each contract. This position is responsible for reimbursing vendors timely and accurately by analyzing vendor and BCBSM data sources for training, production and miscellaneous charges. This position is also responsible for assisting with the completion of projects and initiatives in support of vendor relations. Departmental Preferences * Working knowledge of PeopleSoft eProcurement * Experience interpreting and applying contract language * Strong problem solving and decision making skills to identify and resolve issues and implement process improvements * Strong organizational, communication and presentation skills to develop and present data in the event of an audit or a discrepancy * Ability to set priorities and transition between projects based on changing needsResponsible for assisting and supporting management in the evaluation, recommendation, establishment, implementation and analysis of new and improved production workflows, work processes for systems, reporting and new productsrograms to improve customer service levels and overall quality. * Assist and support in the planning, coordinating, developing and implementing of approved projects which are Divisional and/or Corporate in scope in order to enhance the overall efficiency of operational procedures, methods, controls, and performance. * Analyze, process and/or expedite operational transactions; this may include timely resolution of problems. Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process. * Provide leadership team with status of projects; issue, communicate and recommend policy decisions to achieve project objectives. * Utilize and maintain available corporate production and reporting systems; produce routine and non-routine reports, presentations, letters communications and graphics. * Assist personnel (both internal and external) by answering questions, supplying information and training. * Represent department and division as requested on work groups and special assignments. Develop and maintain an effective working relationship with customers or partners. * Other duties may be assigned.All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.