The Estee Lauder Companies Smashbox- Manager, Global Visual Merchandising Operations in Culver City, California

Smashbox- Manager, Global Visual Merchandising Operations

Brand: Smashbox



Smashbox Cosmetics knows camera-ready beauty. Born out of Smashbox Studios in Los Angeles—the modern-day image factory where countless iconic celebrity and fashion images have been shot—we are a fast-growing, prestige cosmetics brand with domestic and international presence. Staying true to our L.A. studio roots, we are creative and trendsetting, yet laidback and accessible. As part of the Estee Lauder Companies family of brands, we will continue to grow and are seeking qualified candidates to join our exceptional team in Culver City, CA.


This role will support the growing North America Visual Merchandising Design department for Smashbox Cosmetics from a strong visual merchandising operations, project management, logistics, and overall brand presentation perspective. This candidate will be responsible for brand’s product launches on the open sell merchandising systems for fast-growing retail accounts for Macy’s, Nordstrom, Dillard’s, and Century 21, as well as support on special projects such as custom installations and/or freestanding stores.

The ideal candidate possesses a strong sensibility for project management, and thrives as the bridge between marketing and creative departments. This position will work closely with global and North America teams to support their business objectives by planning out the launches and core support on the open sell fixture systems. Once aligned on the product launch plan, the candidate will then act as project manager for the update itself, working closely with the creative and store design team to implement the designs; managing fixture and print vendors through prototyping and approvals; and ensuring that timelines and budgets are met. This role requires a combination of strategic, analytical, and a detail-oriented approach with exceptional project management skills. The ideal candidate will have experience with SKU planning, assortments, display and graphic production, and fixture systems. The candidate will work closely with multi-functional groups such as global/regional marketing, sales, creative, vendors and retailers. The candidate is an effective communicator, able to build collaborative relationships with cross functional teams, and is a skilled multi-tasker with a “can do” attitude.

Visual Merchandising Operations and Logistics (45%):

  • Serve as project lead for Macy’s, Nordstrom, Dillard’s and Century 21 accounts, from planning through execution cycle.

  • Work closely with global marketing to validate launch calendar with regards to SKU fit and packaging sizes.

  • Align with sales account directors to ensure new product launches and discontinued SKUs are considered in the launch planning process for optimized storytelling and sales productivity for gondola and secondary animations.

  • Create planning maps that show progression of launches and product planning season over season.

  • Create excel-based SKU assortment sheets based on the master marketing global product codes per retailer that accurately reflect the season's offerings, pricing and code numbers based on the launch plan by season.

  • With team, design and develop the seasonal gondola updates and displays needed for optimal launch plan.

  • With team, review and edit technical drawings and fixture prototypes with designers to ensure quality standards, artwork layout, product fit and SKU count is accurate.

  • Work closely with the graphics production team manager to ensure copy, art direction, and technical drawings are handed over with clear direction.

  • Proofread graphics to ensure copy and pricing are accurate and that communication and artwork is globally consistent.

  • Review fixture prototypes and edit as needed to ensure optimized presentation and high quality standards are met.

  • Proofread instruction sheets that are sent from fixture vendor to retailer for accuracy.

  • Work within Estée Lauder corporate systems as needed to support visual merchandising directives.

  • With team, oversee the fiscal operating expense and capital budget planning, spending, and accounting process. Estimate budget for upcoming seasons and ensure spending is aligned with the design.

Project Management (45%):

  • Responsible for managing timelines and budgets for retailer seasonal updates and keeping projects moving.

  • Communicate deliverables clearly and be proactive to make recommendations to prioritize projects should delays arise.

  • Manage all communications with fixture and graphic vendors to ensure timelines, budget, and quality standards are met.

  • Meet with cross-functional teams such as creative, marketing and sales teams to validate timelines and gain approvals.

  • Lead and/or attend all necessary meetings with retailers, vendors and team members that support the business.

  • Create, organize and maintain necessary documents, excel spreadsheets and powerpoint presentations.

Strategy (10%):

  • Work closely with global marketing to understand new product launches, SKUs, and discontinuation cadence.

  • Develop an understanding of the overall Smashbox North American business.

  • With team, partake in regular store visits to observe trends in displays and graphic communications.

  • Utilize consumer insights to evolve Smashbox visual merchandising and drive design choices.



  • 5 years of related experience with strong operational background in project management, especially within a visual merchandising, retail operations, or marketing department.

  • General understanding of fabrication and print processes.

  • Experience managing fixture and/or print vendors a plus.

  • Experience managing budgets and ensuring proper protocols are followed to ensure spending is accurate.

  • Extremely organized, detail oriented and operates with accuracy.

  • Able to be flexible and reactive to changes.

  • A multi-tasker who can prioritize, delegate, and deliver against varying deadlines.

  • Must be proficient with excel. Proficiency in Adobe Creative Suite a plus.

  • Excellent communication skills to share information quickly and effectively.

  • Able to thrive in a fast-paced environment. Operates with a sense of urgency.

  • Detailed as well as big picture thinker.

  • Team player who enjoys collaborating with cross functional teams.

  • Bachelor’s degree in marketing or design.

Job: Creative / Design

Primary Location: Americas-US-CA-Culver City

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Job Number: 177195