TSYS Manual Operator I or Above in Columbus, Ohio
Every day, the people of TSYS® and Netspend® improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are "People-Centered Payments", and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere — and for yourself — we may have the right place for you.
Summary of This RoleUsing both machine and manual procedures may receive, separate, process, pack and/or deliver in process work or completed work in a zero defect environment. Utilizes multiple data bases to record and track work, including verifying addresses worldwide, printing labels, verifying proper contents, issuing product, and documents work status. Identifies errors, returns, or exceptions and handles according to client specifications. Is the last point of verification to insure accurate output of client information.
What Part Will You Play?
Gathers and organizes required collaterals (e.g. inserts, forms, letters, card carriers, envelopes, labels, etc.) as directed; assists with verification of accuracy against job order and delivers for production.
Becomes familiar with start-up and operation process for machine production (e.g. printing shipping labels, attaching cards to card carriers, sealing envelopes, etc.) of one-off or specialized requirements specified by the client and not ordinarily covered under Machine Operator duties.
Becomes familiar with manual pre-work or specialty processes that are completed prior to automated/machine production (e.g. separating, packing, counting, loading, affixing labels, and scanning or issuing collaterals such as cards within a specific area of card processing, card shop, card vault, express mail, mail sort or specialty departments).
Assists with recording status of work in progress into a proprietary database, provides to leadership for sensitive item accountability, and reviews level of compliance with applicable Service Level Agreements (SLA). Learns client specific standards for work to be processed and SLA compliance.
Learns the process of maintaining records of all completed and work in progress for accountability of sensitive items and accurate inventory reporting.
Learns and assists with the operation of various software systems used to track, review, access, and invoice clients for reimbursable work (e.g. labeling, postage, delivery, etc.).
What Are We Looking For in This Role?Minimum Qualifications
High School Diploma or Equivalent
Typically No Relevant Experience Required
Demonstrated experience in production or office environment where accuracy and accountability are essential
+ + None Identified
What Are Our Desired Skills and Capabilities?
Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.
Attention to detail - Accurate, quick, and repetitive visual focus of numbers/names/places for organizing and processing work
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US Applicants:TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here.
Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at +1.706.644.8747 or +1.877.644.8747 or email at PayandBenefits@tsys.com.
Outside of US Applicants:
TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, found here.
The people of TSYS® and Netspend® are part of something bigger. We have the opportunity to touch millions of people and businesses each and every day - both a tremendous honor and a huge responsibility. We are known around the world for the passion and enthusiasm we bring to the business of payments.
TSYS team members are the best and brightest in the industry, with both the drive and ambition required in today's market. We have yet to find limits to what our people can accomplish together.
Our family of companies offers a wide array of careers in which team members can leverage their skills and advance their future, while helping TSYS succeed in delighting customers around the world. We want to help candidates find the right fit within the TSYS family and in the right location.
Visit our career sites for more information about TSYS and Netspend.