KeyBank Operational Risk Officer - Mortgage in Cleveland, Ohio
ABOUT THE JOB
As subject matter expert, provide advice/consultation services to assigned lines of business (LOBs) on operational risk program management topics, including all activities associated with LOBs risks, controls, testing, remediation, loss analysis, key risk indicators, reporting, policy and procedure development. Perform oversight activities and assume responsibility for discouraging actions that may expose KeyCorp and its affiliates to losses, regulatory or reputation risks, or to risk levels that exceed desired risk appetite through its business activities. The position is responsible for ensuring operational risk program management consistent with KeyCorp's Operational Risk Policy. The position may also have responsibility for managing Compliance and Control responsibilities for select business units.
ESSENTIAL JOB FUNCTIONS
For assigned LOBs, become the subject matter expert (SME) on operational risk and control matters (and compliance as assigned) by developing/maintaining strong positive working relationships with LOBs, staff, peers, other risk partners and senior management and by attending LOB meetings to develop a deeper understanding of business activities and trends.
In accordance with the Operational Risk Policies, assist and provide feedback to LOBs around development/monitoring of risks, controls, testing, remediation and reporting of significant risk and control issues.
Monitor quarterly testing results to deadlines and perform more complex risk monitoring activities as assigned.
Analyze and provide feedback to LOBs on action/remediation plans to address control gaps to ascertain that operational, legal, regulatory, and reputation risks are being properly managed and mitigated.
Assist LOBs and other corporate initiatives to reduce operational risk losses.
Assist LOBs to develop relevant and measurable key risk indicators.
Actively participate in a robust review and challenge process with LOBs on their Risk & Control Self Assessments and overall performance.
Provide specialized authoritative advice and consultation on current and emerging legal and regulatory compliance requirements including proactively anticipating and responding to regulatory changes, assessing the impact to the LOBs, and assisting the LOB in responding to the change.
Provide feedback on operational risks associated with the offering of new products and/or services, technology, processes, strategies, or business initiatives.
Provide feedback on operational risks associated with outsourced third party activities of the LOBs.
Develop corporate control standards for certain high risk transactions/products.
Develop and deliver training to the LOBs and/or peers on regulatory matters, operational risk policies and procedures, current industry practices, and risk and control standards.
Work closely with the Human Resources Training team to further develop operational risk awareness and training across the corporation.
Interface with regulators; respond to internal/external audits/examinations requests for information, assist in the evaluation of audit/examination findings and implementation of corrective action, and/or assist in responses to regulatory and legal inquiry/investigations.
Effectively and professionally interact with senior management, regulatory agency personnel, internal legal counsel, internal risk review personnel as well as operational/compliance peers.
Develop department procedures to support governance monitoring processes and assist in the review, update and enhancement of operational and/or compliance risk management policies and procedure standards.
Participate in (and in certain situations lead operational risk related projects, initiatives, working groups or other tasks as assigned to meet team objectives.
Perform risk data analysis and/or develop customized reporting as requested.
5+ years of risk experience focused on mortgage secondary marketing (FNMA, FHLMC, Private Investors)
Demonstrated knowledge of laws, regulations, regulatory guidance, and rules impacting mortgage sales procedures
Applicable certifications for assigned LOBs a plus
Strong ability to work with all levels of management within the company
Experience working/managing projects across multiple functional areas and dealing with multiple business partners
Experience working on initiatives that require strategic planning/thinking
Flexibility to switch priorities based on the needs of the company in a fast-paced environment
Ability to grasp complex processes quickly and be able to identify risks and compensating controls
Excellent problem solving abilities and results oriented; able to make decisions independently
Proven ability to work as a team
Strong leadership skills and ability to influence others
Sound understanding of compliance and operational risks and internal control frameworks
Strong analytical/research skills coupled with ability to effectively summarize findings
Excellent oral, written and interpersonal skills
Ability to adapt to change and communicate changing requirements
Excellent organizational skills and meticulous attention to detail
Proficient PC skills with experience in Microsoft Office, Outlook and, SharePoint
Industry certifications a plus, such as Certified Regulatory Compliance Manager (CRCM)
KeyCorp’s roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation’s largest bank-based financial services companies with assets of approximately $136.5 billion at December 31, 2016. Key provides deposit, lending, cash management and investment services to individuals and small and mid-sized businesses in 15 states under the name KeyBank National Association and First Niagara Bank, National Association, through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.
ABOUT THE BUSINESS:
Key Enterprise Risk Management provides leadership on risk management strategies and initiatives for credit, market, compliance and operational risk, as well as portfolio management, quantitative analytics and asset recovery activities. Key's objective is to achieve and sustain strong enterprise risk management practices consistent with industry standards and regulatory expectations in support of business strategies. To reach this goal, risk is identified, measured and managed in a manner that promotes effective decision-making and instills accountability. A strong risk culture is critical to achieving our vision to become the best regional bank in the U.S.
FLSA STATUS: Exempt
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.