Westcon Group US Sr. Business Operations Manager - VN3617 in Chicago, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/5163154 Sr. Business Operations ManagerDowners Grove, ILPurpose of the position:Create operational efficiencies and assist in driving sales of assigned vendor lines. Engage with vendor, Product Sales Managers (PSM) and sales team to enable Account Managers (AM) the information, knowledge and tools to effectively and efficiently facilitate our vendor partners in the market place and achieve sales targets.Sales and Operations Support* Identify, lead and execute operational efficiency projects* Point of escalation for Account Managers for assigned vendors* Support AM sales calls with customers on individual opportunities * Update internal website(s) with current sales guides, process guides, price lists, contacts, etc. * Assist Order Management and Customer Service teams to solve post sales issues * Coordinate and deliver training to the sales team via email updates, training room and Webex.* Collaborate with other departments to integrate vendor projects, programs, promotions * Create pricing templates, vendor groups, and special pricing procedures for vendors * Assist purchasing as a point of contact for expedites and escalation of ETAs with the vendor Vendor and Customer Relations* Order processing subject matter expert by vendor * Vendor program subject matter expert for order requirements * In coordination with PSM and sales staff, works within customer accounts to recruit, develop and position product line, * Build relationships with all key vendor contactsKnowledge* IT/Security/Telecom industry experience preferred* Microsoft Office Applications and SAP o Higher level of Microsoft Excel preferredQualifications* BS/BA or equivalent experience* 5+ years sales and operational management experience* A team player that collaborates with others to exceed established goals* Great communication skillsWestconGroup, Inc. is a value added Information Technology distributor of category-leading unified communications & collaboration technology, network infrastructure, data center, data/telecom and IT/Data & Network security solutions with a global network of specialty resellers. The company goes to market under the Comstor and Westcon brands. WestconGroup's teams are located in 70+ countries around the globe, create unique programs and provide exceptional support to accelerate the business of its global partners. Strong relationships enable partners to receive support tailored to their needs. From global logistics and flexible customized financing solutions to pre-sales, technical and engineering assistance, the company works with partners to respond with agility and speed to changing market conditions so they can achieve the fastest time to revenue. WestconGroup's portfolio of market- leading vendors includes: Cisco, Avaya, Polycom, Check Point, F5, Palo Alto and Blue Coat, among others. Our employees are as important as our customers and we take pride in recognizing their outstanding talents and efforts. Visit our website at www.westcongroup.com for more information or to apply on our Career Page. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.