United Airlines Senior Analyst - Statistics and Operations Research in Chicago, Illinois
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Senior Analyst - Statistics and Operations Research
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT
Travel subject to service charges/restrictions. Bonuses awarded only under terms of United's policies.
Provides mathematical modeling and analysis services to support critical financial, operational, and/or strategic planning decisions and engages in supporting project teams in value added activities that generate practical solutions to complex business problems, explores new business alternatives, and drives improvement in business decisions.
Develops the approach and methods to define and solve management problems through quantitative analysis and analytical models, using operations research, statistics, machine learning, forecasting techniques and structured programming languages. Provides on-going analytical services to client organizations. Duties include:
Builds mathematical modeling, forecasting, applications development, and provides client support.
Leverages understanding of the business process to identify and implement solutions that will result in significant bottom-line contributions.
Participates in model design, prototype, and model development for several efforts that occur simultaneously, and interfaces with product delivery groups.
Identifies, researches, or solves large complex problems using big data.
Designs analytic plan/develop hypotheses to test. Understands limitations of analysis (what it can and cannot be used for).
Understands the intuition behind the numbers (i.e. does it make sense?).
Keeps informed about the latest analytical methods and research.
Communicates results to management and clients.
Contributes deck content and builds the story for the deck with guidance to summarize findings.
Speaks in a manner appropriate for working team and their level + 1.
Raises concerns when scope of analysis may not align with time available and can choose an appropriate scope of analysis to conduct balancing ROI to time available.
Identifies solution quality risks and on-time risks. Understands the business value, process, and expectations before focusing on choice of a technical solution. Anticipates working team questions to data and approach.
Develops and delivers presentations aligned with CIEO standards
- Ph.D. or ABD in Operations Research, Statistics, Applied Mathematics, Decision Science, Materials Science, Economics, or Industrial Engineering, Systems Engineering, Chemical Engineering, or related discipline involving quantitative analysis required
MS in Operations Research, Statistics, Applied Mathematics, Decision Science, Materials Science, Economics or Industrial Engineering, Systems Engineering, Chemical Engineering, or related discipline involving quantitative analysis, plus 1.5 years of experience in Operations Research or related field involving solving complex business problems or applying statistical methods required
Minor in Computer Science and / or formal advanced Computer Science coursework preferred
Coursework or work experience with mathematical programming or probability/ forecasting techniques
Coursework or work experience in model prototyping through use of either optimization toolkit(s) including CPLEX, AMPL, or OPL, or statistical package(s) including SAS or SPSS, Minitab and/or BI tools
Coursework or work experience with C, C++, Java, FORTRAN, or other structured programming language
Good business, technical, verbal/written communication, presentation and sales skills. Adaptability to changing business environment
Good interpersonal skills and ability to interact with clients
Proficient with MS Office
Knowledge of United/Industry data sources
Structured programming for large-scale computer models
- If MS, 1.5 years of experience in Operations Research or related field involving solving complex business problems or applying statistical methods
2+ years of professional experience in analytical field
1+ years of airline business experience
Demonstrated ability to create business value
1+ years designing and programming/coding data structures for large-scale computer models
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Division: 22 Enterprise Optimization
Function: Continuous Improvement Enterprise Optimization
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled