Bank of America Treasury Fulfillment & Service Operations - Treasury Technical Consultant in Charlotte, North Carolina

Job Description:

Enterprise Job Description:

Applies technical knowledge in determining end to end design requirements for large projects involving line of business, software/hardware developers and vendors. Work closely with business partners to define strategies for technical solutions, determine requirements, and develop functional designs based on the analysis of line of business needs, objectives and existing systems infrastructure. Drives and participates in design, development and implementation of large and complex enterprise wide applications, often using new technologies. Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs and that test plans and scripts serve customer needs. May manage projects including responsibility for a project and project budget. Works under minimal supervision on enterprise wide projects requiring creative solutions. IT degree preferred or substantially equivalent experience. Typically requires a minimum of 5-7 years of applicable experience.

Business Specific Description:

This position supports Large Corporate and Commercial clients implementing complex Treasury Services products. The individual must have a broad and in-depth knowledge of the various payments, receipts and reporting services as well as data transmission protocols in order to adequately consult with clients, explain the options available to them and gather their requirements for implementing those services. This individual will be the primary contact for all technical aspects associated with the implementation of these services and therefore must be the client advocate into those product teams. The value this individual brings to the team and to the organization is the ability to build trust and confidence with clients and ensure the bank effectively delivers an excellent client experience during these technically complex implementations.

Required Skills:

  • Strong knowledge Treasury Payments, Receipts and Information Reporting products with the ability to establish and maintain a high level of customer trust and confidence

  • Strong analytical, problem solving and organizational skills with the ability to manage competing demands.

  • Strong communication skills to work with clients and internal partners to deliver clear requirements

  • Strong interpersonal skills including mentoring, coaching, collaborating, and team building

  • Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view

  • Knowledge of data transmissions and connectivity such as HTTPS, FTP/SSL, SFTP, AS2, SWIFT

  • Knowledge of industry standard file formats such as NACHA, EDI, XML

  • The ability to read, understand and explain a file specification and requirement documents

  • The ability to visually inspect a data file against its specification document to ensure accurate formatting

Desired Skills:

  • Client implementation experience with Treasury Products is highly desired

  • Prior experience managing technology projects at Bank of America.

  • Prior experience as a software developer, business analysis, operations analysis or product manager

  • The desired candidate will have a 4 year degree and 5+ years experience in a similar client facing role.

Posting Date : 08/10/2017

Location : US-NC-Charlotte

Travel : Yes, 5% of the time

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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