UNC Health Care FACILITY OPERATIONS COORDINATOR - MEADOWMONT WELLNESS CENTER in Chapel Hill, North Carolina

Description

Ensure daily customer contact and interaction while resolving customer satisfaction issues in a timely manner. Responsible for execution of all aspects of membership service with current and prospective members. Greets potential members and give escorted tours of the facility. Present memberships to potential new members, develops and maintain relationships with our members, answer questions and provide resolutions while upholding the highest level of customer care. Responsible for facilitating monthly group member orientations. Maintain an in-depth knowledge of facility operations, gym services, competitors, marketing plans, strategies, programs, and promotions. Maintain membership and sales reports as requested by the Facility Operations Director. Be highly visible in the wellness center while assisting the Facility Operations Director with the day-to-day operations of the facility. Complete daily walkthroughs of the facility, daily and monthly check lists and communicate any issues or concerns appropriately. Assist in managing the fitness equipment maintenance repairs. Serve as an administrator and positive role model for the Wellness Center. Monday-Thursday, 1:45pm - 10:15pm and Sundays, 11:45am - 8:15pm

Qualifications

Bachelor's degree in appropriate discipline

Certified Pool Operator certification within 6 months of hire

American Red Cross Lifeguard Certification within 6 months of hire

Two (2) years of experience in a fitness, wellness, or customer service related field.

Primary Location: United States-North Carolina-Chapel Hill

Department: 1000-UNC MEDICAL CENTER

Job Posting: Aug 11, 2017, 1:11:21 PM

Shift: Variable

Req ID: WEL002U0