Hub International Vice President, Operations, Commercial Insurance Division in Burnaby, British Columbia

As Vice President, you’re responsible for building a strong strategic operations plan with the infrastructure to support all aspects of the sales and service of our valued commercial clients.

You ensure, through collaboration, teamwork and the selection and development of technically competent employees, strong client focus and satisfaction through the timely delivery of a quality end product. A deep understanding of what is needed to support sales and service success for our commercial lines clients is critical.


  • Strategize and collaborate with all levels of sales and service functions to ensure the best client experience possible

  • Ensure effective and efficient business processes and procedures are in place

  • Optimize quality and volume of work

  • Plan and support regular quality assurance audits and any execute on any corrective action required

  • Workforce planning to meet business objectives and goals

  • Employee management including their development, training, engagement, etc.


The successful candidate thrives in a collaborative and results-driven atmosphere and leverages their strong communication and interpersonal skills to build a team-oriented environment. Your passion for efficiency and process improvement has you constantly looking for opportunities to optimize resources. You’re highly skilled in planning as well as executing on your plans.

  • Minimum 5 years insurance brokerage experience

  • Minimum 3 years’ experience managing and developing talent

  • Industry designation preferred (CAIB, CIP, FCIP, CRM)

  • Level 2 general insurance license

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction while making a difference in the lives of your clients. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for learning, development, growth as well as advancement.


Location: Canada, British Columbia, Burnaby
Required Education: High school or equivalent
Required Experience: 5-7 years
Required Travel: Negligible
Date published: 25-Sep-2017
Department: General Management
Ref#: 86171_20170901