M & T Bank Operations Associate IV - Closing and Collateral in Buffalo, New York

Operations Associate IV - Closing and Collateral
M&T Center - 575 Main Street, Buffalo, New York
The Opportunity
Perform skilled clerical duties requiring moderate to complex analysis and use of judgment within assigned department.
Primary Responsibilities
Review closed loans for sufficient flood insurance coverage, work with business lines and compliance to review any discrepancies, prepare letters to customers for flood insurance renewals, shortages, etc.
Maintain understanding of Regulation H as it relates to M&T's responsibility to follow for adequate flood insurance on any real estate collateral located in a flood zone.
Work with our flood vendor to review for any areas of concern around flood determinations or zones.
Assists in monitoring daily departmental workflow and may provide staff support via signing and verifying official check requests and general ledger entries
Researches and resolves complex customer issues.
Participates in project and process improvement initiatives.
Guides or assists others in the interpretation of legal and bank documents for internal processing.
Participates on a limited basis in corporate compliance and legal matters regarding customer issues.
Builds solid working relationships with internal and external customers, attorneys, vendors, and outside agencies.
Minimum Qualifications Required
High School or GED required
Three or more years of office / administrative work experience
Good PC skills with good knowledge of Microsoft Office
Math, analytical and complex problem solving skills
Decisiveness and strong organizational skills
Strong interpersonal skills
Demonstrated oral and written communication skills
Excellent customer service skills
Ideal Qualifications Preferred
Associates degree level of education or higher
Five or more years of office / administrative experience
Notary Public
Commercial Bank experience
Flood Insurance knowledge preferred but not required
At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.

Employer's Job# 3DE3D
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