M & T Bank Operations Associate III - Customer Due Diligence (CDD) in Buffalo, New York

Larkin Building - 701 Seneca Street, Buffalo, NY
The collection and maintenance of Customer Due Diligence (CDD) information is critical to reasonably ensuring M&T Bank Corporation knows its customers and can anticipate their activity. This position is responsible for assisting the Centralized Compliance department in order to ensure adherence to State and Federal regulatory compliance with the Bank Secrecy Act, USA PATRIOT Act and OFAC. Perform skilled clerical duties requiring simple analysis and expanded use of judgment within assigned department. Interacts with internal bank personnel and compliance department to ensure compliance with laws and regulations.
Prepare, draft and send letters advising customers of the banks decision to exit their relationship. Coordinate with multiple lines of business to ensure the sending of exit letters to customers occurs within the required time frame.
Upload KYC documentation provided from multiple business partners to various Bank systems to ensure proper retention.
Coordinate with multiple lines of business to ensure customer account closure activities for various bank products are completed at the required times.
Send account closure funds to customers within the required time frame.
Interact with internal partners and management for procedural issues.
Responsible for performing tasks in a manner that are compliant with applicable laws and regulations and/or that serve to help the company be in compliance with laws and regulations that apply to the business line the position supports. Apply internal policies and control procedures with a knowledge and understanding of guidance, laws and regulations. Interpret legal and bank documents for internal processing.
Monitor various reports designed to track the timely and accurate completion of the BSA/AML customer exit process. Maintain records of documents processed and file documents according to established departmental procedures. Creates spreadsheet and reports to assist the Department.
Will work under moderate supervision and exercises reasonable judgment in performing duties.
Internal contacts within department or other M&T departments.
Associates Degree or in lieu of a degree, a minimum of two years work experience
Minimum of 2 years of relevant work experience with focus on customer service, compliance and risk mitigation
Demonstrated strong written and verbal communication skills
Must be detail orientated/articulate with strong time management and organizational skills
Solid PC skills with a thorough knowledge of Microsoft Office to include Excel and Word
Strong analytical abilities and problem solving skills.
Must possess a strong ability to use expert resources for research, including the Internet.
Exceptional ability to multi-task and prioritize projects.
Proven ability to read and understand Federal and State guidance, laws and regulations.
Demonstrated ability to coordinate and work collaboratively with internal and external contacts on a daily basis.
Strong ability to identify efforts that will improve organizational efficiency
Bachelors Degree
Strong understanding of bank wide systems, M&T Bank operations and systematic functionality.
Knowledge of BSA/AML and OFAC regulations.
At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future.
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer. M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.

Employer's Job# 3DDY5
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