University at Buffalo Associate Director for Housing Operations in Buffalo, New York

Position TitleAssociate Director for Housing Operations

Classification TitleStaff Associate

Posting NumberP1700198


Position Type

Appointment TermTerm

Salary GradeSL4

Posting Detail Information

Position Summary

This position is responsible for providing leadership for the contract and housing assignment unit within Housing Operations at the University at Buffalo. Specific responsibilities include: creating and managing all processes and procedures associated with room/apartment assignments to ensure “best fit” between housing assignment and the student; create, manage and oversee contracts, billings and housing applications, including managing appropriate software programs. This position serves as a liaison with other departmental units, other university departments and special interest groups in regard to housing. Responsibilities also include gathering and assessing data on customer needs and satisfaction and college housing trends. This position is responsible for providing supervision and training of professional, clerical and student staff. Additionally, they will provide information and training to other departmental staff members regarding the housing operations assignment process.

Minimum Qualifications

Bachelor’s degree with 3 years of professional experience is required. Experience should include serving in a supervisory capacity, highly developed computer skills, excellent communication skills and positive customer service skills. Demonstrated success in initiating, training, executing and managing multi-facet processes and a proven ability to work with a diverse staff and student population. Documented experience is needed in detail orientated work and performing in a multi-task environment.

Preferred Qualifications

Master’s degree with more than 3 years of experience in directly supervising a staff and achieving strategic goals in a high-paced, multi-faceted housing or business style environment or experience in working in a higher education environment, preferably in a housing operations office, that deals with a large on-campus population. Specific experience in the area of housing assignments and the ability to lead a team through software upgrades/transitions is highly desirable.

Physical Demands

Salary Range$63,000-$68,000


CampusNorth Campus

Special Instructions to Applicants

If the selected candidate is not a current University at Buffalo state employee a background check must be completed and passed prior to actual appointment.

In the Required Documents section, please provide a cover letter, resume, and contact information for a minimum of three work-related references. Applicants may also attach documents that they feel will enhance their candidacy for this position, this is optional.

Additional Information

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

Contact Information

Contact's NameMichael Koziej

Contact's Title


Contact's Phone716-645-0289

Posting Dates


Deadline for Internal Applicants10/06/2017

Deadline for External Applicants11/05/2017

Date to be filled

Reference Letters

Number of Reference Letters Required

Reference Cutoff Date

Instructions to Applicant

Supplemental Questions

Required fields are indicated with an asterisk (*).

  • *How many years of professional experience do you have in this type of position?

  • 0

  • 1

  • 2

  • 3

  • 4

  • 5+

  • *What is the highest level of education attained?

  • GED

  • High School Diploma

  • Associates Degree

  • Bachelors Degree

  • Masters Degree

  • PHD

  • J.D.

  • *How did you hear about this employment opportunity?

  • Public Job Posting

  • Internal Job Posting

  • Agency Referral

  • Advertisement/Publication

  • Personal Referral

  • Website

  • Other

  • *List source mentioned above.

(Open Ended Question)

Documents Needed To Apply

Required Documents

  • Resume

  • Cover Letter

  • Contact Information for References

Optional Documents

  • Additional Supporting Documentation