University at Buffalo Associate Director for Housing Operations in Buffalo, New York
Position TitleAssociate Director for Housing Operations
Classification TitleStaff Associate
Posting Detail Information
This position is responsible for providing leadership for the contract and housing assignment unit within Housing Operations at the University at Buffalo. Specific responsibilities include: creating and managing all processes and procedures associated with room/apartment assignments to ensure “best fit” between housing assignment and the student; create, manage and oversee contracts, billings and housing applications, including managing appropriate software programs. This position serves as a liaison with other departmental units, other university departments and special interest groups in regard to housing. Responsibilities also include gathering and assessing data on customer needs and satisfaction and college housing trends. This position is responsible for providing supervision and training of professional, clerical and student staff. Additionally, they will provide information and training to other departmental staff members regarding the housing operations assignment process.
Bachelor’s degree with 3 years of professional experience is required. Experience should include serving in a supervisory capacity, highly developed computer skills, excellent communication skills and positive customer service skills. Demonstrated success in initiating, training, executing and managing multi-facet processes and a proven ability to work with a diverse staff and student population. Documented experience is needed in detail orientated work and performing in a multi-task environment.
Master’s degree with more than 3 years of experience in directly supervising a staff and achieving strategic goals in a high-paced, multi-faceted housing or business style environment or experience in working in a higher education environment, preferably in a housing operations office, that deals with a large on-campus population. Specific experience in the area of housing assignments and the ability to lead a team through software upgrades/transitions is highly desirable.
Special Instructions to Applicants
If the selected candidate is not a current University at Buffalo state employee a background check must be completed and passed prior to actual appointment.
In the Required Documents section, please provide a cover letter, resume, and contact information for a minimum of three work-related references. Applicants may also attach documents that they feel will enhance their candidacy for this position, this is optional.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at firstname.lastname@example.org.
Contact's NameMichael Koziej
Deadline for Internal Applicants10/06/2017
Deadline for External Applicants11/05/2017
Date to be filled
Number of Reference Letters Required
Reference Cutoff Date
Instructions to Applicant
Required fields are indicated with an asterisk (*).
*How many years of professional experience do you have in this type of position?
*What is the highest level of education attained?
High School Diploma
*How did you hear about this employment opportunity?
Public Job Posting
Internal Job Posting
*List source mentioned above.
(Open Ended Question)
Documents Needed To Apply
Contact Information for References
- Additional Supporting Documentation