General Electric Commercial Operations Analyst in Budapest, Hungary

About Us:

GE Global Operations is GE's multi-functional shared services organizations focused on delivering better outcomes at lower cost for our businesses and our customers. The strong partnership between Global Operations and GE Businesses creates a collaborative work culture and broadens best practice and industry knowledge sharing across the enabling functions. We believe that by keeping GE customers at the heart of everything we do, we will help GE work smarter, better and faster, allowing GE businesses to be more competitive in the global marketplace.

We are teams of functional process and domain experts, focused on the solutions that deliver results for the company. We think Big, we act as One, We deliver with Speed … so GE Works

Role Summary:

The Commercial Shared Services (CSS) is a component of the Global Ops organisation. At CSS we work on tasks that directly impact customers. We provide services to GE sales and service teams that enable them to attract and serve customers faster, with better quality. Within the CSS organization the team has been put in place to enable Customer facing employees to spend the maximum of their time with the Client and help them throughout the whole Customer lifecycle.

Essential Responsibilities:

From Customer onboarding, through Installed Base Management, preparation of price proposals and service contracts to various sales reporting, the team provides solutions for GE businesses in various domains (fields).

  • Act as a super user for ERP solutions, highlight and resolve all the concerns with Europe stakeholders

  • Identify discrepancies in terms of data management and process work flow

  • Analyze the root causes in all ERP related discrepancies

  • Provide high standard support in terms of ERP applications,

  • Ensure all process standards are properly documented in the Standard Operating Procedure and in uPerform

  • Drive compliance within processes and ensure process controls are in place as appropriate

  • Ensure automation projects are properly documented, stored and shared.

  • Provide hands-on automation support for ongoing business improvement needs of the commercial teams

  • Prepare and present periodic reports and dashboards for the client group

  • Build and maintain strong working relationship with the local operation and customer

  • Besides the main tasks and responsibilities listed above, responsible for completing any other tasks assigned by her/his supervisor or manager.

Qualifications/Requirements:

  • Written and verbal fluency in English

  • College or University degree

  • Ability to anticipate and resolve challenges

  • Professional style when dealing with business clients & controllership mindset

  • Ability to provide excellent customer service, customer-focused approach

  • Effective and professional verbal and written communication – both with internal and external customers

  • Result-oriented personality and capability to overcome obstacles

  • Strong analytical skills

  • Flexible approach with a strong team spirit

  • Proficient IT skills including Excel (VBA) / Access / Visio / PowerPoint

  • Successful applicant will be legally eligible to enter into an employment relationship under the laws of Hungary

Desired Characteristics:

  • College or University degree in Data base management or IT

  • At least one additional European languages (other than Hungarian)

Locations: Hungary; Budapest

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.