Dell Security Operations Manager - Dell SecureWorks in BUCHAREST, Romania
Security Operations Manager
Dell SecureWorks is a global leader in providing intelligence-driven information security solutions. We play an important role, as no organization in the world is immune from cyberattacks and the nature of the attack is changing every day. Internet security is a problem that will never be solved. Unlike point products that address a specific technology issue, we attack the problem holistically by analyzing threat actor tactics, techniques and procedures, and develop solutions using best-of-breed technologies to protect our clients. We are one of the best in the world at understanding the threat.
In short, we give our clients an early warning capability. Dell SecureWorks was founded in 1999 and headquartered in Atlanta, Ga., with offices in all the major security markets around the globe. We have more than 2,000 team members, and partner with more than 4,200 clients in 59 countries to keep the bad guys out of their networks. We’ve been consistently recognized by industry analysts, readers’ polls and as a leader in the Gartner Magic Quadrant for managed security services, worldwide.
Security Systems Manager provides an oversight of all responsibilities performed by Service Provider staff. SSM responsibilities include but not limited to:
Ensure the seamless delivery of all security services proposed by Provider for Company
Lead numerous cross-functional project teams simultaneously
Resolve issues, dependencies and conflicts. Make certain that all team members are involved and engaged
Work to ensure IT Operation projects are successfully implemented by taking into the consideration a complex customized environment, constant resources constraints, accelerated timelines, and/or reprioritization of projects
Excel in an environment of high uncertainty and constant change, where standard project management practices and process are equal in importance to fostering successful communication, collaboration and understanding among project stakeholders
Ensure creation and presentation to Company or regular reports and metrics reflecting service delivery of Provider and showing adherence to SLAs
Drive planning and tracking of tasks, schedules, resources and dependencies
As a managed security provider, Dell SecureWorks expects its employees to understand and apply commonly known security practices and possess a working knowledge of applicable industry controls such as NIST 800-53. Employees will be expected to acknowledge their security responsibilities in writing prior to gaining access to company systems. Employees will be required to maintain a working knowledge of local security policies and execute general controls as assigned.
2+ years’ experience in managing teams of 20+ people
5+ years of relevant IT experience
Actively involved in performance management, mentoring and coaching
Background focused in service delivery with a proven track record of working with multicultural teams
Operational knowledge and experience in running multifunctional and remote teams
Excellent verbal and written communication skills along with strong technical skills (IT systems)
Strong skills in negotiating timelines and project requirements and building consensus
Experience running a large security or NOC team
Proactive and objective when dealing with complex issues within the teams
Some exposure to basic financial management aspects, such as cost control or budgets
Strong analytical skills in evaluating applicable requirements and responding with quality technical specifications and solutions.
Understanding of information security and its relationship with the business
Experience interacting with senior level management in a large organization
Relevant security certifications, such as CompTia Security Benefits
Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.
Dell SecureWorks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell SecureWorks are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell SecureWorks will not tolerate discrimination or harassment based on any of these characteristics.
Organization: Security Solutions
Title: Security Operations Manager - Dell SecureWorks
Location: Europe, Middle East, Africa-RO-B-Bucharest
Requisition ID: 17000SIY