Dell Security Operations Manager - Dell SecureWorks in BUCHAREST, Romania

Security Operations Manager

Bucharest, Romania

Dell SecureWorks is a global leader in providing intelligence-driven information security solutions. We play an important role, as no organization in the world is immune from cyberattacks and the nature of the attack is changing every day. Internet security is a problem that will never be solved. Unlike point products that address a specific technology issue, we attack the problem holistically by analyzing threat actor tactics, techniques and procedures, and develop solutions using best-of-breed technologies to protect our clients. We are one of the best in the world at understanding the threat.

In short, we give our clients an early warning capability. Dell SecureWorks was founded in 1999 and headquartered in Atlanta, Ga., with offices in all the major security markets around the globe. We have more than 2,000 team members, and partner with more than 4,200 clients in 59 countries to keep the bad guys out of their networks. We’ve been consistently recognized by industry analysts, readers’ polls and as a leader in the Gartner Magic Quadrant for managed security services, worldwide.

Key Responsibilities

Security Systems Manager provides an oversight of all responsibilities performed by Service Provider staff. SSM responsibilities include but not limited to:

  • Ensure the seamless delivery of all security services proposed by Provider for Company

  • Lead numerous cross-functional project teams simultaneously

  • Resolve issues, dependencies and conflicts. Make certain that all team members are involved and engaged

  • Work to ensure IT Operation projects are successfully implemented by taking into the consideration a complex customized environment, constant resources constraints, accelerated timelines, and/or reprioritization of projects

  • Excel in an environment of high uncertainty and constant change, where standard project management practices and process are equal in importance to fostering successful communication, collaboration and understanding among project stakeholders

  • Ensure creation and presentation to Company or regular reports and metrics reflecting service delivery of Provider and showing adherence to SLAs

  • Drive planning and tracking of tasks, schedules, resources and dependencies

As a managed security provider, Dell SecureWorks expects its employees to understand and apply commonly known security practices and possess a working knowledge of applicable industry controls such as NIST 800-53. Employees will be expected to acknowledge their security responsibilities in writing prior to gaining access to company systems. Employees will be required to maintain a working knowledge of local security policies and execute general controls as assigned.

Essential Requirements:

  • 2+ years’ experience in managing teams of 20+ people

  • 5+ years of relevant IT experience

  • Actively involved in performance management, mentoring and coaching

  • Background focused in service delivery with a proven track record of working with multicultural teams

  • Operational knowledge and experience in running multifunctional and remote teams

  • Excellent verbal and written communication skills along with strong technical skills (IT systems)

  • Strong skills in negotiating timelines and project requirements and building consensus

Desirable Requirements:

  • Experience running a large security or NOC team

  • Proactive and objective when dealing with complex issues within the teams

  • Some exposure to basic financial management aspects, such as cost control or budgets

  • Strong analytical skills in evaluating applicable requirements and responding with quality technical specifications and solutions.

  • Understanding of information security and its relationship with the business

  • Experience interacting with senior level management in a large organization

  • Relevant security certifications, such as CompTia Security Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Dell SecureWorks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell SecureWorks are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell SecureWorks will not tolerate discrimination or harassment based on any of these characteristics.


Organization: Security Solutions

Title: Security Operations Manager - Dell SecureWorks

Location: Europe, Middle East, Africa-RO-B-Bucharest

Requisition ID: 17000SIY