QuintilesIMS Country Operations Manager in Brussels, Belgium

Country Operations Manager, Belgium

Based in Brussels Regional Office

QuintilesIMS is leading the development of a new business service, the foundation for which is a pan-European infrastructure to collect, aggregate and report on pharmaceutical product use at a patient level. Partnering with healthcare data providers this new Real-World Insights (RWI) initiative will bring develop access, aggregate and codify patient-level data sources across multiple global geographies and create a solution that will allow for enhanced strategic decision making across the pharmaceutical and healthcare sector.


• RWI develops strategic business cases for investment in acquisitions/organic business growth

• Creates strategic thought leadership

• Supports complex business development options taking a leadership role around RWI

• Runs complex new engagement types with clients – supporting to get most value of high cost investments in RWI data, assets and capabilities

With direct access to the world’s most comprehensive information, analytic and consulting/research resources, and healthcare intelligence tools, RWI experts deliver deep insights into pathway design, effectiveness of healthcare interventions and products, and value for money. We are one of only a few organizations that integrate real-world insights, health economics, outcomes research, consulting, and health intelligence tools at the national and international level across the healthcare value chain.


This pan-European initiative is gathering momentum and now requires a dedicated Country Operations Manager positioned within each market who will report to the Country Programme Manager in managing the day-to-day execution of tasks in support of the establishment of the initiative in that market. The Country Operations Manager will lead the execution of tasks critical to the country-specific implementation approach as developed by the Country Programme Manager with the guidance of the RWI Central team. It is envisioned that each country will have a small dedicated team to adapt the overarching European strategy to the specifics of the market: customization to healthcare setting; adaptation to specialty care environment, centre enrollment, deployment planning, IT/EMR engagement, project and contract management. The Country Operations Manager will lead the execution of specific projects and workstreams within the programme per the Country Programme Manager’s plan against time, cost and quality benchmarks. As such it is a high profile role of strategic importance.

Principle Responsibilities

  • Management of the day-to-day tasks to implement the in-country programme across each of the phases (e.g. Development, Pilot and Deployment), this will include:

  • Management of the delivery of work to adapt the overall European strategy for the specifics of the country market, ensuring country specificities are understood and adaptations made, per the country-level project plan as directed by the initiative Country Programme Manager

  • Tracking progress on country-specific workstreams and providing updates to initiative leadership and client consortium members

  • Responsibility for conducting in-country programme governance and complying with central governance requirements

  • Provide line management and local leadership for junior members of the in-country initiative team

  • Provide leadership and direction for the in-country functional and project teams Experience and skills

  • BS/BA required, advanced degree preferred, ideally in a discipline relevant to the Life Sciences industry.

  • Strong commercial experience in the Life Sciences arena with focus on project management, data, analytics or consulting.

  • First-hand experience of the hospital sector and/or specialty care environment in-country

  • Must have strong ability to influence decision makers

  • Demonstrated experience managing complex projects or programs; relevant project management certifications such as PMP are a plus

  • Experience leading execution of complex programs that include technology implementation components is a strong plus.

  • Excellent oral presentation and writing skills

  • Must be capable of leading with a sense of urgency, and be able to work both independently and within a team environment

  • Must have had exposure to fast moving and highly pressurised environments with frequent exposure to senior stakeholders. Must be calm and focussed when dealing with complex or rapidly changing priorities.

  • Exposure to patient-level outcomes data, implementation of technology solutions with particular emphasis on hospitals, commercial organizations within healthcare, services experience with technology solutions/advisory; some familiarity with oncology would be an advantage

  • Language skills both written and spoken in Flemish, French and English.

Next Steps

QuintilesIMS is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for QuintilesIMS, our clients, and the advancement of healthcare everywhere. This is a priority vacancy for our team. We are keen to progress to interview as quickly as possible to identify the best candidate for the role. If you believe you have the relevant experience and drive for this position, please send your cv to sgarni@uk.imshealth.com.

QuintilesIMS at http://imshealth.com colleagues span the globe and strive to meet a singular goal: to help healthcare perform better.

Together we share a commitment to:

  • Client focus & Constant Innovation . Clients count on QuintilesIMS as a strategic partner in supporting mission-critical decision making. We work tirelessly to innovate within our organization and on our clients’ behalf—applying disruptive technologies in new ways to drive healthcare performance.

  • Continual growth. As we execute our ambitious strategy for growth, the people of QuintilesIMS have opportunities to build rich, rewarding careers. Tackle new challenges. Enhance the depth and diversity of their skills. And enjoy the rewards of their efforts through our pay-for-performance culture. When our people are growing and thriving, so are we.